Dermamina Reviews Summary

Clinic Environment and Staff Friendliness

Pros:

• "I had such an excellent experience, from entering into a fresh, bright waiting room, having the friendly receptionist tend to me."
• "The clinic itself is clutter free, bright, modern and relaxing."
• "The customer service and reception staff are just so lovely and put you at ease."
• "Such an incredible clinic! As soon as I walked in, I was welcomed by two lovely receptionists and felt at ease."
• "The whole team were super friendly, helpful and very attentive to ones needs."
• "I felt completely at ease and comfortable with my first time Anti wrinkle Treatment, Dr Mina and her assistant was true professional and very friendly."
• "The receptionist Sabna was very welcoming."
• "The whole experience was so easy and comforting and I was talked through every aspect of the procedure."

Cons:

• "Inaccessible facilities for those with disabilities or babies. Extremely rude and unpleasant reception staff."
• "I didn’t like the attitude / replies towards the bad reviews. It is kind of rude… but worse is they don’t seem to be aware that they re rude…"
• "Kristine cancelled my appointment - as i had previous work done over three years ago (2019)."

Professionalism and Expertise of Practitioners

Pros:

• "Mina is so professional and did her job great. I am so happy with the results."
• "Dr Mina was very honest with me about what is possible through treatment and managed my expectations which is really good."
• "Dr. Mina is an exceptional practitioner. Throughout the entire process, she provided a thorough and detailed explanation of the procedure."
• "Mina was very warm and welcoming. She explained the procedure, kept me informed and made sure I was comfortable throughout."
• "Mina worked her magic on me I got a non surgical rhinoplasty During the consultation, she explained thoroughly and listened to what I wanted."
• "I have visited Dermamina 3 times now (non surgical nose job, lip filler and gummy smile treatment) and each time has been so wonderful!"
• "I felt unsure at first and Mina was very nice to advise me to go away and to think about it properly."

Cons:

• "The procedure was so painful and I thought that there was a problem because they said it is a painless procedure but Mina ignored me."
• "I had so many warnings from other people I should’ve listened to them. Also you saying I’m not a patient because you can’t find my name on the system, is that supposed to be funny?"
• "Mina is professional and you will have great quality results. However when it comes to issues like filler migration its important to listen to the client and not be dismissive or assume it can never happen."

Results and Satisfaction

Pros:

• "I loved my new nose as I walked out the place. Mina and the staff were very sweet."
• "I am so happy with the results. I love my new nose, Mina gave my confidence back."
• "Mina herself is such a lovely person, loved it there, she explains everything so well and do not rush you to anything."
• "The results are insane! It looks so so natural. The entire team is so nice and does everything to make you comfortable."
• "I am very happy with the results although I have some swelling the procedure wasn’t that painful. I love my results but still need to wait a bit for the true results to show."

Cons:

• "I loved my new nose as I walked out the place. However, after a week it started disappearing less and less within a month. Absolute waste of £450 to me as my nose is same as before now."
• "My first time, the filler had dissolved within a month. The second time it settled in a lump on the right hand side of my nasal bridge."
• "The first session with Mina was excellent. I had good visible results after a month and it looked promising. The second and third sessions weren't great."
• "I have had the non surgical nose job many times before, but I found this clinic to be very very good. They really honestly care for the client, take their time and give you so much information."