Gaucho Piccadilly Reviews Summary

Service

Pros:

• "Staff was very friendly and attentive to our needs, service was excellent."
• "Staff were friendly and attentive and seemed knowledgeable about the menu."
• "All the team were really lovely and very helpful."
• "The service was flawless, the staff was attentive and professional."
• "Our server Edison checked in with us immediately and helped us with cocktail and wine selections."
• "Our waitress Sofia was incredible! She was attentive but not over imposing or over bearing."
• "Kudos to the exceptional service by Christopher, who made the evening even more enjoyable!"

Cons:

• "We don't like the fact that the service charge is being added by default."
• "No client is under no obligation to pay tips and explain themselves why no tip is left."
• "Very slow service and too much emphasis on trying to upsell on drinks."
• "Considering the high price of each meat dish at £45-50, this is an expensive restaurant with poor service and low food quality."
• "Waiters were making weird faces when asked questions, very slow service taking forever to serve you."
• "Service was slow, it took good 15 mins to order food."
• "Service was very slow on a Wednesday night."

Food Quality

Pros:

• "The food was delicious! The steak was to die for."
• "Gaucho Restaurant in Piccadilly Circus offers an outstanding steak experience."
• "Amazing steak restaurant."
• "Best steak in town. Then what more important is the amazing service I received from Sofie and others!"
• "The prices here are very reasonable for the great quality of food we were served."
• "The steak was so tender and the Mac and cheese was perfect!"
• "The steak and bread appetizer tasted great."

Cons:

• "We've ordered 3 steaks rare and got all of them well done, so dry!"
• "The burrata was more like a mozzarella, the empanadas were only ok, the carpaccio had no flavor at all and the chimichurri did not taste like it should have (they added coriander)."
• "The steak's don't come with anything, no side of chips or salad."
• "Their hand cut chips and Humitas were disastrous!"
• "Wouldn’t recommend any of them. Spinach and mushrooms were bland (and cold), chips were barely salted (and cold)."
• "The chips were not fresh at all - stale and lukewarm. My chocolate brownie was also stale and barely warm."
• "We ordered a simple starters with prawns, which was bland without taste, and a bland mushroom starter without seasoning."

Ambiance

Pros:

• "The restaurant itself is located in the former Spanish embassy so is quite mind-blowing."
• "You really can’t go wrong with Gaucho! Their Piccadilly restaurant is centrally located but also away from the hustle and bustle."
• "The ambience was cozy and sophisticated, with a dazzling wine cellar."
• "The decor and lighting were really nice, creating a cozy and inviting atmosphere."
• "Lovely outdoor dining terrace. It's a bit dark inside but outside is fab."
• "Great ambiance - perfect combination of design, energy and vibe in the restaurant."
• "The warm and inviting ambiance set the perfect tone for the evening."

Cons:

• "The restaurant was so noisy you couldn’t hear even your own voice."
• "The venue is huge and the music was a lot louder than we were expecting."
• "Unlike other high-end steakhouse such as Hawksmoor or Goodman, this place is more like casual family restaurant as there are so many people with T shirts and kids. It was loud and packed too."
• "Today it felt like appleby's or Angus steakhouse."
• "The atmosphere was riotous and buzzing that could be because of the day I went."
• "The food wasn’t bad but you could not get the taste because of the chaos around of you."
• "The steak was OK, ours were served undercooked and stringy."

Value

Pros:

• "The entire meal was truly gourmet and surprisingly good value for money!"
• "A bit expensive but worth the money."
• "Surprisingly good value for money!"
• "The food was great and portions are generous!"
• "Amazing food, amazing service!!! Top place I have been in London!"
• "The food is sublime. Great menu choices for food and drink."
• "Great service, great ambiance, excellent wine."

Cons:

• "It's expensive, but all steak restaurants of a similar style (Hawksmoor, Goodmans) are similarly priced."
• "Paying £315 for two and getting such service and food??? Definitely stay away… especially for date…"
• "But paying 5£ for half a mushroom is ridiculous to me… the sauces are really small portions, and my lamb was quite dry…"
• "The food was overpriced for the quality we got."
• "Good meat if you willing to reach into your deep pockets:-)"
• "The meat was excellent, but the cooking was not really up to par."
• "Overall the standard is below average and absolutely waste of money."