Noya Motor Group Reviews Summary

Customer Service

Pros:

• "They were absolutely fantastic with us. Very professional team to deal with."
• "Nathan told me to get it checked and put it on a new MOT, It only needed the back break Pads fixing."
• "Aidan was incredibly helpful with our part exchange and even offered to broker the vehicle instead."
• "I had a great experience with Noya motor group... They were quick, efficient, and the customer service was exceptional."
• "Was dealing with Nathan, Mostafa and housni, went beyond and above to sort me a car and they were really excellent and professional."
• "James was very helpful, and made the purchasing process of my VW Golf straight forward and easy."
• "Absolutely amazing company highly recommended. Staff are so wonderful kind and go out of their way to help you."
• "Bought a car last Friday from Noya Motor Group and couldn’t be more happier."

Cons:

• "It took less than 24hrs for Noya to “fix” the car. Our time was wasted because Noya only tried to seal it."
• "We had to call Noya every day to get this and go through to their sales line for them to answer the phone, they really don’t care about after sales."
• "The company that you cannot trust... they are lying about the condition of the car."
• "Noya group is dishonest & untrustworthy. When the Tesla they sold me was faulty, they ignored the warning signs, and lied about the car’s condition."
• "Cant fault manners and site but promised to fix A small issues and a jerry can of fuel... neither of which was done hence when car collected it had 3 litres of fuel and light still flashing."
• "AVOID AVOID AVOID…… very unprofessional and unpleasant experience, they are willing to let a car go out that is not Road worthy and unsafe and will not put it right…."
• "Car was in poor condition and when we walked in we weren’t greeted by anyone just looked at."
• "Bought a v class mercedes 28k from these in March had the car delivered due to lockdown. It came not cleaned inside or outside."

Vehicle Quality

Pros:

• "I bought an older Nissan Juke and wasn’t expecting much, but when it arrived it looked brand new."
• "Just picked up my wife’s new car, honestly could not fault the service from the team at Noya."
• "The quality of the car is amazing and I love my Range Rover."
• "To be honest this car company Noya Motors one of my greatest dealerships i have had experience with."
• "Absolutely fabulous service was let down by our own company and NMG Aidan, went above and beyond to assist us."
• "Just brought a Porsche from Nathan at NMG, he made the process very easy and a top bloke to deal with."
• "I bought a really nice RCZ R from Noya and did initially have some issues after delivery but these were very quickly resolved by Jordy the general manager."
• "Picked up the car, it’s was flawless. I requested the ceramic coating and it’s glossy."

Cons:

• "We bought a car from Noya Motor Group that had a perfectly clean MOT recently done... the sump was ROTTEN with a big leak."
• "Also spare key didn't work, rear window screen wash pipe snapped and boot rubber seal hanging down."
• "Bought a car through them 3 months ago. Unfit for purpose, as per peugeot main dealer diagnostic. No service history, car has signs of significant wear."
• "Went there to see an Audi s3 I saw polish all over the car and it looked like it had been resprayed."
• "I arrived... and Sat down with Matthew. After 45 minutes, I was told that its better for me to go elsewhere. Dumbfounded, I asked what the issue was."
• "Bought a v class mercedes 28k from these in March had the car delivered due to lockdown. It came not cleaned inside or outside, it had had a broken seat, parts missing and broken inside."
• "Car was in poor condition and when we walked in we weren’t greeted by anyone just looked at."
• "I bought a BMW from them, I feel the price was fair, car seems to be in a great shape, with clear documentation about previous ownership and repairs."