Dress To Go Reviews Summary

Customer Service and Staff Attitude

Pros:

• "Victoria was friendly, chatty and kind."
• "The ladies were kind and knowledgeable and honest."
• "Everyone was so friendly and helpful, especially Lucy who was helping us with dresses."
• "A beautifully stunning shop! Well set out & so many dresses!"
• "Anita was so amazing and didn't mind me trying on a vast amount of dresses."
• "Charlotte helped me choose the most beautiful green Sherri Hill mother of the bride dress."
• "Fantastic ladies who have endless patience."
• "Fantastic place great staff and a personal shopping experience."

Cons:

• "The assistant that helped her was lifeless and there was absolutely no enthusiasm."
• "However, going inside was professional and well worth going. The parking IS a nightmare."
• "Shocking customer service. Pushy, rude and greedy."
• "So they lied and said they would tailor my dress but it came was too long too big and not want I wanted."

Dress Selection and Variety

Pros:

• "Lots of dresses to choose from, a gorgeous catwalk, and pretty shop."
• "There were so many beautiful dresses to suit all budgets."
• "A huge range of dresses infact never seen so many."
• "The dresses are amazing all different prices so a budget to fit everyone."
• "The amount of dresses to choose from was fantastic."
• "Amazing shop with a huge range of dresses."
• "Wide range of beautiful dresses, whole shop very organised and clean."
• "Having been to quite a few dress shops looking for a prom dress & trying on over 30 dresses we finally ended up in Dress to Go."

Cons:

• "I was surprised about the shop size."
• "Great selection of dresses for all budgets, very friendly and helpful staff. Walked away with a fabulous dress but very expensive."

Quality of Experience

Pros:

• "Fantastic experience for my daughter."
• "Amazing service, my daughter felt like a princess."
• "My daughter had an absolutely amazing experience."
• "Awesome communication online then a fabulous experience at the shop."
• "Most amazing selection of dresses and all staff were so lovely and supportive."
• "Great personal experience for my granddaughter picking a prom dress."
• "Absolutely loved this shop. Staff are amazing and supportive."
• "Wow what an amazing experience, our daughter was very nervous about choosing the dress."

Cons:

• "Terrible experience! From the moment we walked in it felt awkward."
• "I was told I was too fat to try on half of a two piece set I wanted."
• "This business employs a rip off company to 'police' their car park. Over ran 10 minutes = £100 fine!!!"
• "So if you do shop here & they offer you a dark green off the shoulder dress cheap beware."