All Bar One Greenwich Reviews Summary

Service

Pros:

• "Great vibe and friendly atmosphere. Staff were only pleased to help and were very well presented and attentive."
• "Very pleasant people, especially Amy, who served me and made me feel right at home."
• "The whole team are lovely, always smiling and willing to help out and to ensure everything is ok."
• "Amy you are a star! Thank you for making our experience here so fun and seamless thanks to your amazing service."
• "Special mention to a fantastic service from Reda and Emma for making the evening a better one."
• "A massive thanks to Mollie for the quick service and friendly face!"
• "Friendly bar staff on arrival and our server Alina was fantastic throughout, nothing was too much trouble."

Cons:

• "Popped in here a number of times following an event, tends to always have sticky floors, slow service."
• "Service can be slow as bar staff tend to serve who's directly in front of them rather than watch to see who's actually next."
• "Absolutely appalling service. Stood outside unsure on what to do as was expecting to be seated."
• "Staff didn’t seem too friendly but I can’t blame them on busy show days."
• "Rude bar staff who barley could be make eye contact- felt like an inconvenience, questioned one of the orders and I was looked at in disgust and told it was right- it wasn’t!"
• "Rude staff who visibly couldn't care less."
• "Terrible service from the young guy with glasses behind the bar."

Atmosphere & Decor

Pros:

• "Lovely bar just by the entrance in the Arena."
• "The lighting was good."
• "All Bar One Greenwich also boasts a lovely setting with ample natural light streaming in."
• "Good location for passing time before going into the O2, plenty of opportunity for people watching."
• "Great atmosphere, plenty of different types so it's not a bar so trendy you dont want to go in."
• "Lovely place to meet friends, right as you walk into the O2. Spacious in and out, always loved the decor."
• "The outdoor is much calmer and you can socialize without too much disturbance."

Cons:

• "The decor is modern, but it can feel quite cramped."
• "Branch of the bar/ pub chain, which as a concept and in decor is showing its age a bit."
• "The main bar is very busy and the atmosphere inside can get very loud depending on the people."
• "The customer service was dead as well as the atmosphere."
• "For a large bar in a place where there is a venue entrance adjacent to it which will cause surges in demand, there are only four loo cubicles for the ladies."
• "Nice decor but were understaffed on a May Bank Holiday."
• "The Russell Brand style manager will reassure you he mixed it himself, but that is the problem most likely. Incompetent and unhelpful."

Food & Drinks

Pros:

• "Food was delicious and portion sizes were really good."
• "The food was delicious and the staff were great."
• "The cleanliness and social distancing was spot on."
• "The nachos where are the best thing on the table."
• "Bottomless brunch was great value for money, and the food was delicious."
• "Food and drinks good selection and always good."
• "The food was not only delicious but also beautifully presented."

Cons:

• "Cocktails were terrible didn’t even drink them."
• "Food was mediocre at best, broccoli was nice, calamari was cooked well but lacked seasoning, same with feta & tomato."
• "The salad was devoid of any dressing and we weren't offered any condiments."
• "When the food came the fries were really dry and 'old'!?"
• "The sausage were burnt. The tomato and toast are so lightly grilled."
• "Food was good except I had fish bones the cod had salt on it and I hate salt."
• "The fish was overcooked dry and tasteless."

Cleanliness & Maintenance

Pros:

• "The cleanliness and social distancing was spot on."
• "Toilets were clean."
• "The food came out really quickly and tasted incredible."

Cons:

• "Very busy before a concert, bar service was good, drinks reasonably priced. The lavatory however were absolutely disgusting."
• "Black mould in the AC above the tables was worrying."
• "Also was a strong smell of sewage from the toilet when we visited."
• "The toilet on the ground floor needs upgrading, it is massive let down."
• "Mens toilet cleanliness was pretty awful. A ripped white T-shirt was blocking the toilet and over my 2 hour stay no one had removed it."
• "The service was great, the food was great, I then went to the toilet and it was terrible, it was dirty, it smelled, the toilet seat was hanging off."
• "Our plates were left on the table well after we finished our courses, also toilets were a bit messy with toilet paper all over the floor."

Staff & Management

Pros:

• "Bar tender were doing great job too with great cocktails and trying to keep the head out of the water... No manager on the floor except to refill lime amd lemon and clean material...."
• "The Manager (Dave) ensured that my celebration went perfectly."
• "Very friendly staff and manager who helped us correct our incorrect booking."
• "Sharon Nicholas has been fantastic managing the process for booking a 40th at the gorgeous private lounge."
• "Jack was absolutely brilliant. A real credit to your organisation."
• "An evening at All Bar One in the O2 is not just an outing; with Manny and Lozza, it becomes an experience!"
• "Had a lovely lunch today after climbing the O2. I don't normally leave reviews but I had a medical issue during our time here and the server Ista was absolutely outstanding."

Cons:

• "I felt offended by the behaviour of the bartender Jack; I was the brunt of the subtle racist behaviour."
• "However, the servers at the bar counter seemed funny & were busy bullying their own staff and making fun."
• "If you are happy for people to feel that unsafe in your pub then things are being run very wrong."
• "Visited for a round of drinks and a shot, tried to use a staff discount and was told they dont accept them on events nights."
• "The security staff, after today's concert of panic at the disco, was extremely hostile and verbally abusive towards customers presenting ID upon entrance."
• "Yet when the Manager came over, she dealt with the situation appallingly."
• "Absolutely horrible experience. We had a very bad experience with Jack the guy on counter and the way Georgia the manager of the place dealt with this whole issue."