The Valley Hotel Reviews Summary

Food Quality

Pros:

• "Came in for a Sunday carvery and had a great value meal. It was tasty, fresh."
• "Very good food we've been on holiday in angelsey and we've eaten here twice since we've been here great food."
• "The food was great, waiting on staff are an asset."
• "Tappas was plentyfull and tasty."
• "The food was presented beautifully and was so tasty."
• "The evening meals were delicious, value for money, and great each time."
• "Meals were excellent well presented and cooked perfectly."

Cons:

• "The chips were full of grease and the onion rings tasted like old onions!"
• "Food was served luke warm & not with a smile."
• "Didn't eat our food as the teapot my husband had for his tea had a big chip in it and the inside of the cup and mug were brown."
• "The other 2 main meats were poor and especially the breakfast that was under cooked inedible slop."
• "The meals supposed to be home made had pasta carbonara was swimming in watery sauce and no parmesan cheese very poor."
• "Some of the worst food I have ever been served."
• "Food was no more than adequate to be honest, freezer-to-table type of fare, badly presented on plates far too big for the servings."

Accommodation

Pros:

• "The rooms have had a revamp it seems since I was last there and what a fantastic job they have done 👍 so modernised and welcoming."
• "The room was comfy and cosy."
• "Highly recommend room 2 for families as there is a twin room off a double with ensuite bathroom to share."
• "Otherwise great location, evening food and really nicely finished rooms."
• "The room was clean and warm, tea and coffee were plentiful as well as a bottle of mineral water which is always a nice touch."
• "Staff were fantastic clean rooms."
• "The staff were very helpful, accomodation was clean and spacious."

Cons:

• "The room we stayed in had seen some action, the carpet was thin with no underlay left and the floorboards moved and moaned with every step."
• "Very uncomfortable bed, room needs updating and had issues."
• "Our room at least was right next to a busy road."
• "Rooms basic, bed was like sleeping in a hole, mattress very well used."
• "The smoke detector in our room had a BLINDING blue light - it literally made it sleeping without a sleep mask very difficult."
• "We paid over £100 for a nights stay when realistically the room was not worth that at all, the room is tired and needs dragging into the present and not left on the 1990s."
• "Room was clean and a reasonable size, could benefit from black-out blind as it was a little bright early morning."

Service

Pros:

• "Would definitely recommend and would come back again."
• "The staff are extremely pleasant and the pub it self is clean and nicely done."
• "The staff were very nice and friendly and very efficient."
• "Service was good and pretty quick."
• "Friendly staff. Fast service."
• "Well organised fantastic team running the food service and drinks service really pleasant waiters and waitresses helped make the night a success."
• "Staff were incredibly friendly and attentive."

Cons:

• "The only downside is that if you're catching a ferry and get seasick like me, you might want breakfast as early as possible and breakfast only starts at 7:30."
• "Telephoned pub at 10:30 sunday to book a table for 10 people for 1 pm told we could only book up to 12 noon ????"
• "Very lucky to get1 star booked a week ago hoping to have a carvery we waited for a family in front of us to be dealt with only to over hear that their was only pork left!!!"
• "Extremely poor service. Either not enough staff or down to very poor management."
• "But unfortunately the manager was very rude after we asked for an extra chair."
• "Not one member of staff asked if everything was ok we was just left."
• "If there was a minus then that's what it would get purely because how rude the shift manager Rob is."

Location & Facilities

Pros:

• "Very nice bar and restaurant."
• "The beer garden is beautiful with plenty of tables."
• "Nice gardens to sit outside, play area for kids, not suited to toddlers though."
• "Good size car park with CCTV coverage so OK for parking motorcycles."
• "A very convenient location for either exploring North Wales or the ferry port at Holyhead."
• "Food fantastic, lovely rooms, great play area."
• "Great parking spaces great place to stay for holyhead to Dublin ferry."

Cons:

• "It can be noisy in both function rooms from the kitchen."
• "Next to main road so a little noisy."
• "Also being seated next to a wide open door when its october and hammering down with rain isn't nice."
• "Woken by dogs in the next room barking and someone snoring... but the real noise was in morning when the jet aircraft took off!"
• "Very warm rooms noisy when bed room Windows open due kitchen fans on and off all night."
• "Downside is the noise as they have combined eatery with bar and due to the fact its tiled it is noisy, need to rethink the area."
• "First and last time for Sunday carvery, we were a group of 15 booked, now we thought as we booked they would have been able to guess how busy they were going to be but it was a mad house."