Army Flying Museum Reviews Summary

Exhibits and Displays

Pros:

• "This is a Museum par excellence. It was well laid out and very informative."
• "Plenty to look around with a wide variety of airplanes & helicopters in the two hangers - again with good info to tell their story."
• "Great for military aviation enthusiasts! Lots to see and learn, including some excellent exhibits."
• "The exhibits are well displayed in dioramas."
• "Really interesting museum with close up exhibits of aircraft, interactive screens and fun activities for younger children in school holiday periods."
• "Many planes, helicopters and military vehicles on display, with interactive exhibits and interesting, well-written information boards."
• "The quality of the aircraft and the detail in the exhibits is amazing."

Cons:

• "Most of the interactive/technology driven displays were out of order which is such a shame."
• "Many of the interactive exhibits not fully working or not explained."
• "It was really good and it gave a lot of information but the quiz for kids was quite hard and it gets quite boring after going back and forwards to find the places."
• "There wasn't a big choice on the menu in the cafe, and only a choice of ham or cheese sandwiches for the kids meals which they don't tell you on the menu."
• "The only down side in my opinion is the adult entry charge of £16."
• "The outdoor playground is pretty good but the indoor activities needed some attention."
• "There are trip hazards on the edges of displays and then within the displays is a lot of barbed wire and nothing to prevent your child falling into it."

Cafe and Refreshments

Pros:

• "The cafe has improved massively. It used to be very poor but I would highly recommend it now."
• "The cafe also looks over the active middle wallop airfield so you can watch the helicopters and planes whilst enjoying your coffee."
• "The Apache Cafe for a range of light snacks, tasty light meals, clean and tidy, friendly staff."
• "The cafè attached to the museum is also well worth a visit. Excellent quality food. Cooked fresh and great value for money."
• "Cafe with good sandwiches and chocolate brownies. The best disabled toilets I have visited which is very important."
• "The cafe is nice, well priced and good view over the airfield."
• "Good cafe served by friendly and efficient staff."

Cons:

• "Not offered plate or napkin. Milk jug so low had to struggle to tip up vertically."
• "I was very disappointed, most of the simulators etc did not work apart from the one you had to pay for."
• "Avoid the cafe though."
• "There wasn't a big choice on the menu in the cafe, and only a choice of ham or cheese sandwiches for the kids meals which they don't tell you on the menu."
• "Rude staff had forgotten to take down the breakfast menu and replace with the lunch one but somehow it was my fault for not knowing!"
• "Only let down was the cafe. It was very disorganised and lacked any semblance of management."
• "The service was unbelievably slow - 15 minutes for one cappuccino."

Staff and Service

Pros:

• "They were good enough to announce it for us. More importantly, they added it to their daily blog."
• "Friendly and knowledgeable staff."
• "Staff who are really interested and willing to help."
• "Lovely cheerful and friendly staff too."
• "Staff were very helpful and friendly."
• "Staff throughout the Museum were excellent."
• "Tom (I think that was his name, im sorry if I'm wrong), was an absolute gem."

Cons:

• "Staff are ...well let me tell it as it was.... We arrived at the service counter - the staff saw us and moved deeper into the kitchen."
• "Rude staff had forgotten to take down the breakfast menu and replace with the lunch one but somehow it was my fault for not knowing!"
• "The museum is great but the staff are rude and not helpful."
• "Only let down was the cafe. It was very disorganised and lacked any semblance of management."
• "Later they stood around telling bad jokes. Clearly overstaffed with little understanding of front of house service."
• "The museum is great but the staff are rude and not helpful."
• "The service was unbelievably slow - 15 minutes for one cappuccino."

Value and Pricing

Pros:

• "Giving gift aid allows you to come back again for free within the year."
• "The ticket is great value too, even if you do not manage a return trip on it!"
• "Pay once for your ticket and you can go back unlimited times within the year."
• "Upon visiting once you get to go back as many times as you want within a year so its fantastic for money."
• "Very reasonable entry fee which is valid for a year."
• "And if you gift aid your entrance fee you can go back for the rest of the season for free as many times as you like."
• "Kids go free and if you buy an adult ticket it lasts a whole year for repeated visits!!"

Cons:

• "The only down side in my opinion is the adult entry charge of £16."
• "The price was ridiculous and would have cost nearly 30 quid for the visit for myself and one other."
• "It was expensive for just an hour, though we may try to revisit over the next 12 months which would be free and some recompense!"
• "Expensive but a pretty good selection of helicopters."
• "I would want it to be much cheaper entry price wise to visit again."
• "Unfortunately the kids were a bit disappointed as all the proper flight sims were not included & cost extra."
• "Ordered 2 coffees and a tea and it took 32 minutes for them to make."