Blackhouse Reviews Summary

Steak Quality and Cooking

Pros:

• "The steaks were cooked nicely. Decent char and juicy inside."
• "Absolutely beautiful food, everyone at our table got a beautiful tasty meal, steaks cooked exactly how we expected."
• "The steak was cooked perfectly and you could taste the quality of the ingredients."
• "Steak (fillet) was nicely cooked, but not very flavoursome in itself."
• "Great atmosphere and a pianist playing in the corner. Foodwise, i only had chicken and chips, so I can't personally comment further."
• "Fantastic stake and atmosphere. Very busy place but worth visiting. It's a stake house but non meat eaters can find loads of meals as well."
• "This place is fabulous. Wonderful steaks cooked to perfection just how it was requested, I've never tasted steak like it, the whole meal was great."

Cons:

• "The steaks were gristly and a bit tough, also all three steaks were under done and lacking a little in flavour."
• "The dishes we then went for lacked a lot of flavour and it would be hard to see this just being a one off."
• "Steak was overcooked and probably not the cut of meat I would expect for the price."
• "Service started out quick and efficient, but our starter turned up after the main (this was deducted as we didn’t want it) a drink came after a very long wait and after our meal the waitress couldn’t remember if we wanted a dessert menu (we did and we waiting a long time for one) and then getting attention for the bill with our empty plates and glasses was difficult too."
• "Steak was nicely cooked, but not very flavoursome in itself, and the peppercorn sauce wasn't to my taste."
• "I really hate to write a negative review, but as I've emailed the restaurant twice and had no response, i feel i have no choice."

Service and Staff Attitude

Pros:

• "Service…. Kitty looked after us amazingly, nothing was too much trouble."
• "Staff and service were great. Atmosphere was good with a live music."
• "Service was excellent, with the waiter, Dom, going above and beyond and I was absolutely happy to pay the service charge for him!"
• "Fantastic. Fast service, really good pricing for really good quality."
• "Had a fantastic dinner here last night. Lots of menu options. Very well priced too. Outstanding service from the moment we arrived. Super friendly and attentive staff."

Cons:

• "Service was slow, took a while to get our drinks but the servers were nice."
• "The waiting staff, though they were going the motions, didn't really appear to want to be there."
• "Food was nice but they put larger groups in the conservatory which echos and is far too loud for other guests to enjoy their meal."
• "The food and service was amazing. For starters we had the fish tacos and goan chicken skewers and I would highly recommend them. Fresh and full of flavour. We had the tomahawk steak with lamb and prawns and the meat was beautifully cooked. It just melted in your mouth. To finish off we had the knickerbocker glory which was a perfect end to the meal. I also like to say that the waitress provided excellent service and made the entire experience very enjoyable."
• "Went here for a meal to celebrate a birthday and it was totally worth it! The food was delicious and the staff were wonderful - so polite and helpful, nothing was too much trouble! It is a little pricier than your average Sunday meal, but completely worth it for the quality of food that you get. We'll definitely be coming back to try the Sunday roast!"

Ambience and Atmosphere

Pros:

• "My first impressions of Blackhouse were beautiful exteriors and interiors. Comfy seats and nice atmosphere."
• "Nice atmosphere, but average presentation."
• "Located on East Parade this restaurant creates a really brilliant ambience with a live pianist/vocalist playing a really good range of jazz, blues and modern music."
• "The place has an excellent vibe and great energy, definitely worth coming back for a visit."
• "Great place for a meal, I had the great opportunity to stay at the Dakota hotel next door and the team at Blackhouse kindly provided me a takeaway which was very much appreciated."
• "Lovely atmosphere inside large selection of drinks and cocktails, all reasonably priced considering the location is in Leeds centre."

Cons:

• "If you are looking for a relaxing atmosphere with good quality food and wine at reasonable prices then this is not for you."
• "The atmosphere was a little subdued, but then it was a Wednesday evening so we'll let that slide."
• "Marked down on atmosphere because they need to turn up their heating and the gents WC's has faulty lighting."
• "Food was nice but they put larger groups in the conservatory which echos and is far too loud for other guests to enjoy their meal."
• "The service is good, the live singer is excellent, and makes the whole visit worthwhile, however, the food portions are quite small for the price you pay. Can't fault the taste of the food, it tastes great, but there just isn't enough food to justify the cost. I left still feeling hungry. I had only ordered a main, but for £20, I presumed it would have filled me. I will go back, because it's a great atmosphere and ambience, and the service is good, I just hope next time I go, the portions are much larger."