The Best Connection - Leicester Reviews Summary

Staff and Recruitment Process

Pros:

• "Martin was very nice and found job, for me and my friend, very quickly, was very helpful with information about jobs."
• "The whole registration went quickly and smoothly thanks to the guys."
• "Rosie and Simon stayed way beyond home time to get me registered and along with Lee have supported me throughout my time with the team."
• "Very professional and dependable staff who work hard to keep employees working and to find their most suited placement."
• "Simon! You are a legend! can't thank you enough for finding me an amazing job at a very fast pace."
• "The staff were highly professional, friendly and courteous, they made the process so fast and seamless from registration to conclusion."
• "From personalized guidance to efficient placement, their professionalism and communication were outstanding."

Cons:

• "Absolutely awful agencies if you want to waste your time then this is the place to turn too."
• "LIAR'S WORST AGENCY OUT THERE I URGE YOU NOT TO SIGN UP WITH THIS AGENCY....applied for a job was told would be starting Monday 05/12/2022. Was told to expect a call on Friday 02/12/2022 so I cancelled all my plans for the day to make sure I didn't miss the call."
• "Steer clear."
• "WORST AGENCY I EVER WORKED FOR !!!!!!! THEY ARE DISMISSING PEOPLE WITHOUT REASON AND GETTING NEW ONES IN ONLY FOR 2 ..3 WEEKS MAX."
• "Unprofessional people!! I called them for work! Josh took my all information then said we don’t any have work so call as other time."
• "Sadly changed since the old team left, Rude and unhelpful now."
• "Worst Agency I have ever been to!! I went to register I filled in papers for Registration, and then was waiting nearly an hour to be seen even though I had an appointment!"

Job Placement and Support

Pros:

• "Decent agency, they have sorted me out with ongoing work from the week I signed up."
• "I've successfully passed my driving assessment and have been offered my very first class 1 role."
• "Simon and Josh have not just found me work they were also very supportive to always kept in contact and I was always updated on new jobs."
• "Senior consultant Dave helped me a great deal and was never out of work."
• "Very professional and dependable staff like Simon, always checking up on me and making sure I’ve got work throughout the week."
• "I was Matched to a relevant job straight away and the process for registering for the job was very straightforward."
• "I worked for The Best Connection for a few months and I must say that the first job they gave me also offered me a permanent contract."

Cons:

• "I have never in my life worked for a more bad agency then best connection."
• "First when i came there i asked for a full time job. They told me 'ok no problem i have something for you'. And now i am doing part time assembly job, because apparently they dont have anything at the moment."
• "If you want to be moved around starting a new job every other week without a steady income this is the place for you."
• "I Worked at Smith Brothers for them & my car was vandalised in their carpark on camera & absolutely nothing was done about it."
• "First time I got the problems with Best connection in Leicester. Im and my friend book holiday for one week, but dont get paid."
• "I know people are desperate for work and are exploited by businesses and agencies who may substantial profits acting as middle men."
• "Gone are the days where I could get a permanent job through an agency."

Communication and Professionalism

Pros:

• "Pay is decent and is always on time. Holiday is easy to book and nothing is too much trouble."
• "Communication with James and Leoni is great and I feel valued as a driver."
• "Recruiters are brilliant, helpful and supportive, they always answer all queries and are there when you need them!"
• "Very easy online process, which was helped by Simon being very professional and responsive."
• "The staff from best connection has always been good listeners, whether I needed time off or didn't feel comfortable at a particular job."
• "They are also very good at communicating and are regularly in touch."
• "The Best Connection agency in Leicester is truly the best. Very helpful and friendly team."

Cons:

• "Not serious and professional, I was dealing with a guy named james (driving division), a compulsive liar I think in addition to being dishonest."
• "Very disorganised, hour long breaks in office, workers don't even get that lol was able to register just through what's app didn't sign a thing."
• "We talked with Lee and he was very rude and disrespectful, discriminated us for not talking English perfectly."
• "They need to communicate this with the employers who change shift."
• "A little respect and dignity would be nice and tell workers actually what shifts they'll be working, save a lot of time and effort."
• "Business should have adequate swipe cards for employees who want to start on time as requested by shift manager."
• "Rude and obnoxious staff (Simon)."

Recommendations and Satisfaction

Pros:

• "Would recommend to anyone and will be doing so in the future."
• "I would recommend these above anyone else by far!"
• "Special thanks to Dan, he is the best recruitment consultant I ever deal with."
• "I'd highly recommend this agency."
• "Highly recommend this agency."
• "The best recruitment agency ever worked for!"
• "I would definitely recommend these guys if you are in need of some help getting work."

Cons:

• "DON'T RECOMMEND TO NOBODY!!!!"
• "Worst agency, dont trust them... they just bullying people..."
• "It must be if your face don't fit, would not recommend."