Smartshine Car Detailing Reviews Summary

Category: Car detailing service

Address: 118 Ashmead Rd, Bedford, MK41 7FD, United Kingdom

Phone: +447773614256

Rating: 4.9
based on 93 reviews.

Quality of Service

Pros:

  • "Harvey was brilliant in the first explaining the options available without pushing."
  • "The finish is amazing. Showroom standard!!"
  • "Harvey is a perfectionist who takes car detailing to another level."
  • "Definitely worth the money to get paint protection on a new car."
  • "I can honestly say the car looked 100% better now with detail than at dealership."
  • "The detailing is on another level and not to be compared to a 5 minute wash and vacuum."
  • "Harvey removed all swirl marks safely. 100 times better now than dealership standards."

Cons:

  • "Once I asked again for a quote, I was told they were book for four months."
  • "They seem to be focusing on greed and status more than every day customers. Unfortunately."

Professionalism

Pros:

  • "Harvey is the 'Absolute Height of a Consummate Professional in his Field', a Rare Individual Indeed."
  • "Harvey is polite, professional and happy to offer advice when asked."
  • "Harvey is a perfectionist and he dealt with my Porsche Cayman S as if it was his own."
  • "Harvey is very professional and takes great pride in his work."
  • "Harvey pays a lot of attention to his work and it shows in the results."
  • "Harvey was a pleasure to deal with too!"
  • "The workmanship is excellent and Harvey is a honest guy who will give your car his 100% effort."

Cons:

  • "After being prompted to send my pictures via WhatsApp for a thorough review of my 4 dr Lexus IS200 I was told they were booked."

Customer Service

Pros:

  • "Friendly and helpful service. Very responsive on emails and calls, which is important."
  • "Harvey provided me a few photos which I have attached to this review."
  • "Harvey kept me informed with the progress on my car daily with pictures sent to me."
  • "Great communication, fair price, quick work and I'm extremely happy with the results."
  • "He also gives excellent aftercare tips of how to keep your car clean and gleaming in the future, he cares about your car's appearance."
  • "From start to finish Harvey was an absolute gent to deal with."
  • "Harvey pays great attention to detail and really knows his stuff. Car looks amazing now!"

Cons:

  • "Bought a brand new Audi A6 from Audi dealership and car full of swirl marks!, shocking to see this condition of paintwork."

Value for Money

Pros:

  • "Van was left gleaming for a very reasonable price and very professional by Harvey."
  • "Definitely worth the money to restore back your vehicle by the expert car detailing company with 30 years experience."
  • "A couple of hundred pounds has transformed the car and it looks better than new."
  • "Great value for what was achieved - several hours work for 2 people - but saving me thousands in not needing to consider renewing the car!"
  • "After machine polish applied sealant to paint for high gloss finish and protection, great value for money."
  • "The protective ceramic coatings give me daily protection from many environmental factors and I have already found my car is almost 'self-cleaning' as dirt just does not want to stick!"
  • "Paintwork has an amazing high gloss finish and will have lower maintenance over time."

Cons:

  • "No negative comments regarding value for money were found in the reviews."

Detailing Results

Pros:

  • "Our family wagon (X5) has just been detailed back to life after 3yrs of wear and tear."
  • "I highly recommend Smartshine Car Detailing to make a car look better than new."
  • "Great care taken, and the paintwork underneath is still looking brand new."
  • "The paint correction transformed paintwork back to new."
  • "Incredible transformation after 3 day’s machine polish, massive improvement to car’s paint now."
  • "The results are absolutely astounding all (and I mean all) swirls and light scratches have gone and the g-technique paint coating is unbelievable it looks better than new."
  • "The car was then ceramic coated to protect the paintwork for 5 years and ensure maintenance is easy and the car stays cleaner for longer."

Cons:

  • "No negative comments regarding detailing results were found in the reviews."

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