Kitcho Greenwich Reviews Summary

Service

Pros:

• "Service was attentive."
• "Not a big chain restaurant so you find it more friendly and is willing to cater to your needs."
• "This place has the most loveliest service."
• "Friendly and knowledgeable staff."
• "Very friendly staff."
• "The service is always delivered with a smile."
• "Really lovely, friendly and helpful staff."

Cons:

• "The service can be a little slow if busy."
• "You can see many cob web and super slow service."
• "Yes the staff were no where in sight and you have to shout to get their attention."
• "Service was awful, we was the only two in the restaurant yet still waited 25 minuets for a drink."
• "The service was extremely slow and clumsy."
• "Service is so poor that they should not have put down service charge."
• "Service was very very slow."

Food Quality

Pros:

• "Really tasty and well presented."
• "Their tuna is bluefin tuna, which has a stronger flavor than the yellowfin tuna used in other stores."
• "Great food and drink. Sushi is beautifully presented and very fresh tasting."
• "Everything we had was absolutely delicious and served beautifully in Japanese pottery and on special boards."
• "Food was good and fresh. Very tasty."
• "The menu was full of delicious Japanese and Chinese dishes, all prepared with fresh ingredients."
• "Beautiful japanese food which doesnt break the bank."

Cons:

• "Other items are average and not as the same quality and standard as their fish items."
• "Food is overpriced and not authentic."
• "Ramen is just too salty with just soy sauce, my friend ordered desserts which she cannot eat it because is too sweet."
• "Tempura wasn’t fried the way we wanted, the udon soup was bland and soft shell crab skin was awful."
• "One of the worst sushi place Ive ever been."
• "The food is overpriced for the quality."
• "The cooked dishes were a bit let.down as they do not really taste like Japanese food that I had in Japan."

Atmosphere

Pros:

• "The deco looks like a night club."
• "Very fun for Xmas party or bday!!"
• "And the ambience was just so romantic and gave the feeling of home."
• "Atmosphere is quiet and comfortable and good for casual, dates or even business meals."
• "Great atmosphere and amazing sushi!"
• "The restuarant is bigger than it looks from the outside as it has a downstairs area."
• "This restaurant is a hidden gem."

Cons:

• "Really poor."
• "Place was freezing cold."
• "Unfortunately there was zero atmosphere and not even any music playing, and it was quite cold sitting right under the aircon."
• "Doesn't have the gleam of a Japanese restaurant."
• "The deco and atmosphere are a bit different from my experience in Izakayas in Asia."
• "The decor is not really Japanese."
• "Building externally is nothing to look at but it hides a treat!"

Value

Pros:

• "It's consistently good and affordable."
• "Extremely good Japanese food in Greenwich if you are looking for that. Reasonably priced and nice service as well."
• "Their new and improved deliveroo menu is brilliant."
• "Prices are very reasonable and you can easily be filled up with roughly £20~ per person which, with the care of presentation and quality of food, is excellent value."
• "Good value for money for such quality and taste."
• "The food was amazing, the prices I believe are reasonable."
• "Fully recommend for sushi and other Japanese dishes."

Cons:

• "15% service fee was ridiculous and not make sense, specially, under COVID-19 situation."
• "Over priced, decor is not up to the price either."
• "Food were just normal, price was unreasonable."
• "Prices are very high for the portion and standard of the food."
• "Come here if you want cheap fish and seafood with a ripped off price."
• "The food was quite good but really expensive."
• "It may be pricier than most places but you get what you pay for."