Manchester United Museum & Stadium Tour Reviews Summary

Staff and Tour Guides

Pros:

• "The staff were so incredibly helpful and nice - they were so kind to let us pray even when they were closing soon."
• "John our tour guide was very knowledgeable of the club's history and fun facts."
• "We had Kevin and Brian as our tour hides they were patient and knew the answer to every question asked."
• "Great your, very friendly staff and very informative."
• "Fantastic club to tour, the guide had great historical knowledge."
• "Brian and Bob were exceptional, informative, engaging and completely FUN."
• "Phil and Mike our tour guides were fantastic! Phil was informative, funny with a little bit of banter mixed in."
• "Our tour guide Ian was very informative and helpful."

Cons:

• "Before we start the tour, the tour guide said please don't be afraid to ask them to help take photos, but when I asked, they said the next tour group is coming, can’t help."
• "The guide was like 'I want to see your face not phone' and in the conference room at the end they did not let us take a picture of the room."
• "This year it felt a bit rushed, no interesting stories from tour guide."
• "Everything felt so rushed there was not much time to take a lot of pictures."

Experience and Atmosphere

Pros:

• "The club has lots of history and the museum is great!"
• "Absolutely loved every minute of the tour it was amazing, I would highly recommend."
• "Wow! It is a worthy tour to be taken during your stay in the city of Manchester."
• "The museum and tour at Old Trafford provide a fascinating insight into Manchester United’s illustrious past."
• "The experience was remarkable with all the history and the fantastic guides we had showing us around."
• "Fantastic experience...well worth the visit."
• "Went with my son, got shown around by Tony. Excellent tour, good explanations of the various sections of the stadium."
• "Great experience and that is coming from a Liverpool fan."

Cons:

• "The museum is very interesting and the tour guide is very funny and explains with great detail, but the bar has great food and the Mega Store is full of amazing merchandise."
• "The tour itself is a 5/5 experience, but given the state of the stadium and overdue investment, I can't bring myself to actually rate it 5 star."
• "On matchdays, the toilets are horrid, there are no screens for Var reviews."
• "The tour is definitely worth doing, you get to have a walk around the stadium, get to areas that you would not normally go to when you attend a game like players' changing rooms or press rooms."

Accessibility and Convenience

Pros:

• "Easy, don't need to pre book or register or become a member."
• "Furthermore, Old Trafford’s accessibility is commendable. Located conveniently in Manchester, it is easily reachable by public transportation."
• "If you're driving don't get distracted by the giant picture of Fernández, Rushford and Garnacho because that's where E2 is where you park!"
• "If you are going for the tour definitely come early, so much history in the museum half an hour is not enough."

Cons:

• "You MUST pre book its gets sold out a lot!"
• "A bit pricey. Disappointed you couldn't take a photo in the press room unless it was the corporate camera which you then have to pay for, considering the price of the tour I think that's bad."
• "The facilities are very clean and tidy the staff are helpful and there is lots to do. I would recommend a stadium tour as I got to visit the changing rooms, all the stands, and more. Overall a very good experience and I thoroughly enjoyed it. I would recommend it to friends and family."

Value for Money

Pros:

• "The price includes looking around the museum which was also good, trophy room, lots of memorabilia etc."
• "I highly recommend taking the tour at the Manchester United Stadium. Tickets cost £25, and it offers an immersive 80-minute experience."
• "The museum was bigger than expected and the tour was amazing. The tour guide did a brilliant job, was very knowledgeable."
• "I drove down from London to Old Trafford. The stadium tour was closed until 20th June'18. As it was closing time. Managed to get the tour of the museum in just 20 mins for my Six year old and myself. It was worth the cost!"

Cons:

• "One criticism is you need to go earlier to get around the museum, you can go back but I’d rather do it pre tour and most disappointing was the extra money for pic behind manager interview desk."
• "The guide was amazing and really fun. The hand held really is a nice touch. The museum is fantastic. I don't like football was a present for my partner but they converted me. The restaurant was very busy but again could do enough for you."
• "The paid tour is highly recommended. JOHN was super funny and educating during the tour and the feeling was very welcoming and very patient. They have made sure all of us will get the right picture and assist those who were alone. Great job guys."

Shopping and Dining

Pros:

• "After the tour, there is a megastore to buy official MU merchandise. We bought MU t shirt at £80 and customised printing of name and premier league logo at £20."
• "Absolutely best day for a long time, well worth the money fantastic cafe at good prices as well as great food."
• "We had the best experience in the Old Trafford Museum and Tour. The grounds are spectacular and the museum is very interesting. The bar has great food and the Mega Store is full of amazing merchandise."
• "The red cafe was very nice and a good-sized meal for everyone."

Cons:

• "You'll be sucked in to buying loads from the shop lol."
• "The food in the Red Cafe was fantastic, had a slight wait before being served but the food tasted amazing."
• "A bit pricey. Disappointed you couldn't take a photo in the press room unless it was the corporate camera which you then have to pay for, considering price of tour I think that's bad."
• "Absolutely fantastic, the museum was bigger than expected and the tour was amazing. The tour guide did a brilliant job, was very knowledgeable. The food in the Red Cafe was fantastic, had a slight wait before being served but the food tasted amazing. I would highly recommend this for anyone not just United fans. Myself and my dad thoroughly enjoyed the whole experience."