Turtle Bay Brixton Reviews Summary

Category: Caribbean restaurant London

Address: 382-384, Brixton Rd, London SW9 7AW, United Kingdom

Phone: +442077372264

Rating: 4.2
based on 591 reviews.

Service

Pros:

  • "Yasmin P was a star, she greeted me in a friendly manner and she provided speedy services!"
  • "First time at Turtle Bay Brixton for bottomless brunch and cannot fault the service at all."
  • "This has been the best bottomless brunch experience ever. Specifically, Savannah has gone over the top to provide incredible service."
  • "Jerome, Yasmine and Jasmine gave us the nicest time!! the service was impeccable."
  • "Shez was so accommodating, she has served us many times before and we come back just for her service!"
  • "The staff were really lovely."
  • "Honestly I’ve never been in a restaurant where the service was so good."

Cons:

  • "Awful experience the service is the worst I have experienced we was seated but then left with no service."
  • "Had to wait an eternity for our food order to be taken even though the restaurant was empty."
  • "The behaviour of the staff on duty was extremely unprofessional and shocking."
  • "The service here is terrible. We booked a table last night for my birthday and arrived at about 23:15... the staff began to rudely kick us out."
  • "Service was extraordinarily slow and the staff seemed very offended that I’d dared to politely mention that we’d been waiting 40 minutes to place our order."
  • "If I could give 0 star I would. Went there yesterday and it was a dismal experience."
  • "The trainee drinks manager needs to learn manners he has an air of prejudice and treated us bad when we kindly asked for some more alcohol."

Food Quality

Pros:

  • "Really very tasty food at Turtle Bay, was here last bank holiday Monday with my family."
  • "Food tasted great don’t get me wrong."
  • "Food was absolutely amazing!!!!!!! I really enjoyed it."
  • "Loved the shrimp appetiser and the corn fritters."
  • "The food and drinks were delicious, we all thoroughly enjoyed."
  • "The curry goat was nice hot and was flavoured well."
  • "Food was amazing, great spices and flavours."

Cons:

  • "I was looking for the fried dumplings the way I get them back home but the ones here just did not quite meet my expectations."
  • "The food looked amazing, but had no taste, no smell and no flavour."
  • "The food tasted rushed and not freshly done. A lot of it came uncooked or burnt."
  • "If you like well seasoned Carribbean food, don't bother! Such a disappointment!"
  • "The portions where somewhat small."
  • "The burger was cold and burnt."
  • "The curry goat soup rather than a stew and it was extremely chewy."

Ambience & Decor

Pros:

  • "Turtle Bay Brixton is beautifully decorated, creating a great ambience and feel."
  • "Lovely place for a meal but also drinks - amazing atmosphere."
  • "Great atmosphere and music."
  • "Liked the restaurant's decor, with Jamaican motifs."
  • "The interior is worth a visit on its own, with loads of colourful wall murals, beautiful bar set ups, and even mural lined bathrooms!"
  • "We as a family had the most wonderful experience at Turtle Bay Brixton! The ambiance was truly fantastic."
  • "The whole vibe and music in the restaurant was amazing."

Cons:

  • "The overall atmosphere was terrible."
  • "Music too loud, rowdy atmosphere."
  • "The music was too loud, and I literally had to shout for the staff to hear #chaotic."
  • "Music was slightly too loud for my taste as it made it a little bit difficult to hear the people at my table."
  • "What a waste of money waited a hour for food And an hour for one drink, they then had the audacity to try and charge the full whack for a bottomless brunch. What a waste of money, dirty cups everywhere. Floor is dirty. The music was on so loud. I couldn’t hear other people at my own table."
  • "Music was way too loud if you wanna have a catch up with your friend haha, but if you wanna party it would be a good venue!"
  • "The music was VERY loud."

Value for Money

Pros:

  • "The cocktails were great plus and we caught the happy hour so that's even better lol."
  • "We were able to order 7 drinks within the 2 hrs."
  • "The drinks that they had on offer for happy hour were good, some nice overproof rums."
  • "Not too expensive, in fact I would say reasonable."
  • "The cocktails for bottomless brunch here are definitely worth it in my opinion."
  • "For £33 a head (plus service charge) the value for money was exceptional especially considering we had 5 or 6 cocktails in that time (2 hours)."
  • "The 2-for-1 cocktails offer is great value for money."

Cons:

  • "It took around 40 minutes for the first one to arrive which took up a lot of our 'bottomless' time."
  • "If we had not pestered the staff, we likely would’ve ended up having two drinks each and a meal in the whole two hours."
  • "The portions where somewhat small."
  • "The ribs cost more, but from my massive experience of ribs, this was a starter portion size, real tiny for a ribs main meal."
  • "The portion size is scandalous."
  • "The food itself was small portioned and not totally authentic. We were hungry when we left."
  • "Considering the amount of alcohol you're consuming at the brunch I would expect a bit more food on my plate."

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