Yah-So Caribbean Reviews Summary

Food Quality

Pros:

• "The food was very tasty, I sampled several dishes along with my own, yummy!"
• "Meal was really delicious. Presentation could not be faulted."
• "The food actually arrived within 30 min unlike what I expected and it tasted really good."
• "The food was incredible, I had the prawn starter which was incredible."
• "The food was delicious but I found the curry goat just slightly on the saltier side."
• "The goat was off the bone and melt in the mouth tender."
• "The food is truly excellent."
• "Authentic Jamaican food cooked just like mama used to make. Food taste good and freshly made."
• "Food was lovely, especially the Mac n cheese!"

Cons:

• "It was a small portion though and could have been warmer."
• "The ratio of custard to Crumble was an absolute joke."
• "The chunky fries, ribs, festival, mac and cheese, jerk chicken and rice and peas were not served."
• "The jerk chicken burger was dry as anything."
• "The calamari was also so hard as well."
• "The mac and cheese pot seems hot but tucking in the pasta was very cold."

Service Quality

Pros:

• "The service was exquisite, they were very patient and serenaded my dad with a happy birthday song accompanied by the drums."
• "They were slow to bring drinks but compensated with a free cocktail."
• "Staff really friendly and although busy, were really attentive."
• "The staff were attentive and responsive."
• "The staff is always professional and accommodating."
• "The staff was pleasant and friendly."
• "The staff were courteous."

Cons:

• "Shame that the service let them down. I was not informed that the area where I was sat was included in a large booking for later that evening."
• "I’ve tried to go a few times and each time customer service was poor so we left."
• "The service of the staff is NOT great at all. They need to be welcoming, they need to smile and be attentive to their customers."
• "Service was abysmal so so bad. We arrived when the restaurant was pretty empty yet the service was still so slow."
• "First of all the table was book for 17 people and not once was we notified that you didn't have space to seat the entire booking together."
• "Staff.. well, the customer service let's them down.. expect to feel ignored."

Ambiance and Atmosphere

Pros:

• "Atmosphere and social setting was great. Even the cocktails were on point."
• "The atmosphere was great not to mention the cocktails."
• "The place is beautifully decorated and the ambiance and atmosphere is lively and friendly."
• "Lastly, there's a nice vibe, authentic music, a welcoming decor."
• "The restaurant interiors are beautifully done and coupled with the music, it felt like we were in a different country."

Cons:

• "Today the table we sat at kinda smelt funny. Almost like a bin that needed to be taken out."
• "The deco is old fashioned and the staff looked unprofessional."
• "The only drawback I found with them is the service can be a bit slow even to order a drink."
• "Another minus was the lack of variety of reggae music - it was the same playlist of about 10 reggae and calypso tunes played for the entire 2 and a half hours we were there."