The Rum Kitchen Brixton Reviews Summary

Service

Pros:

• "We have just had the most amazing service from Fortunate."
• "Steff was really nice and friendly I would 100% come again service was 10/10."
• "AALIYA amazing! Great customer service went out of her way to be accommodating even with things missing of the menu!"
• "I was amazed by the staffs customer service. Alexis and aaliyah specifically."
• "Stephanie gave the best service, helped us get a seat when it was busy."
• "Candice was an amazing host!! We had a table of 25 people and we all had the best time ever because of her!!"
• "Shakir & Dariana were amazing servers, they literally made our evening perfect!"

Cons:

• "The chicken was burnt, with no trace of authentic jerk seasoning."
• "But the food was really disappointing, I only liked fried prawns 🍤 Mac n cheese."
• "There was 2 of us and we asked to sit in a quiet corner but were denied."
• "Good atmosphere, service was a let down as servers didn't know who was having what as 3-4 different servers all doing the same thing, just needs a bit of organization."
• "Such stinky attitude and service."
• "The services wasn't great at all, we had to catch the eye of the bartender."
• "Maybe we got unlucky with the staff that day but the management is poor with no organisation."

Food

Pros:

• "Our main course, the Jerk Chicken with Rice and Peas, was a symphony of flavours."
• "Jerk chicken was super yummy!"
• "The food was great, vibe was on point."
• "LOVE this place! The food was great cocktails are lush and the staff are all fab, makes a change to visit a restaurant and be able to relax and take time to chat, eat and drink without being rushed!"
• "Drinks were delicious, and the food was made hot and fresh and was season perfectly."
• "Delicious, tender jerk chicken. Huge portion sizes."
• "The salt fish fritters and jerk pot were delicious."

Cons:

• "The overall experience left much to be desired. I can't imagine returning to this establishment in the future, as the food fell short of expectations and was far from worth the money spent."
• "The wings were cold, dry (probably reheated), and one was completely bunt! They are not cheap either."
• "Food was a let down. Had curry goat n rice n peas ordered. Curry goat was beyond bland."
• "All meat charred to a crisp/ burnt."
• "The jerk bowls were tasteless and the rice n peas was actually seasoned rice which was stale."
• "The jerk wings (which were not jerked) came they were not edible, no flavour, no salt."
• "Food not authentic Caribbean food no fish choice not a good menu no vegetarian options."

Atmosphere

Pros:

• "Incredible vibes from the get go!"
• "The decor transported you to the Islands with the Wray and Nephew wall decor."
• "The atmosphere is an absolute vibe."
• "Great food, fantastic vibe, the music is soohh good and the cocktails are lovely."
• "The music hit me as I was walking down the street. Dancehall, Amapiano, and R&B blared out the windows, and beckoned me and my girl into the tropical oasis."
• "Even on a Monday, the music was Litty."
• "Atmosphere after Notting Hill Carnival was great."

Cons:

• "Also, the tables were very sticky and had not been cleaned. The chairs had crumbs all over them which seemed as though no one really cleaned regularly which was worrying."
• "The music was turned up so loud whilst people are trying to eat, so you couldn’t even hear the person opposite you talk."
• "It was incredibly noisy too...not really the music as that was acceptably loud, but another table of girls who were giggling and shouting - that should have been addressed by the waitresses."
• "Toilets were dirty with no loo roll, no hand towels etc."
• "The table we was sat on had dried food in between the grooves."
• "Air con was raining on us behind our table."
• "The tables by us were left uncleaned and really messy, with rubbish all over the floor."

Drinks

Pros:

• "The drinks were well-made and delicious (but potent)."
• "Surprisingly excellent cocktails. We did not expect to find talented mixologists."
• "Good music good atmosphere nice cocktails friendly energetic staff."
• "Happy hour is a great bargain too."
• "Good cocktails, Live DJ!! PARTYYY!!!"
• "The drinks were super fresh and tasty."
• "Our Mocktails were perfect!!!!!"

Cons:

• "Very over priced."
• "Considering how expensive the food is I was truly shocked at how horrible the food was."
• "All ICE, NO DRINK, served in a kiddy sized glass; three sips and the drink was finished leaving behind froth and loads of ice."
• "No masks worn by staff, bar staff mixing cocktails without any PPE/masks."
• "Drinks were good but a bit watered down in my opinion."
• "The Happy Hour drinks were mainly ice."
• "We order the rude boy jug for £30 it tasted like it had no alcohol."