Bella Roma - Italian Restaurant Reviews Summary

Food Quality

Pros:

• "Simple well made Italian food."
• "The food is superb and wines are great."
• "Everything from calamari to the truffle oil pizza to the soufflé was immaculate."
• "Serving tasty and perfectly cooked food."
• "The food was fantastic especially the soft shell crab crab pasta and homemade pistachio panacotta."
• "The food full of flavour & cooked to perfection."
• "The food was just amazing. I definitely recommend the arancini and the crab linguine is divine."

Cons:

• "We also tried take away pizza though, and the quality drops a lot there."
• "I bought a pizza to take away, when I got home with pizza it's was absolutely rubbish pizza."
• "Stewed beef is slightly over salted but flavour was okay."
• "The meatballs were dry, chewey and bland."
• "Cold pizza when ordering take away, very disappointed."
• "Had the flattest and blandest calzone I've had in a while."
• "The chicken was very raw and tasteless."

Service

Pros:

• "Staff were very friendly and attentive."
• "Very friendly and efficient service."
• "The service was superb - warm, friendly and made me feel very welcome and comfortable."
• "Our waitress Daniella was really friendly!"
• "Service was brilliant, staff were attentive and always available."
• "The waitress serving us was so great, very welcoming and attentive!"
• "The service was second to none."

Cons:

• "But the rating fell due to the fact that I went in on a Monday evening before my night shift and I was by myself and wanted to be seated at a four persons table... but the waitress insisted I take a two person table."
• "One of the worst restaurants I had ever tried. The worst service and they are so racist."
• "Management, please train your staff to judge timing."
• "Came here to try when there was an offer. Staffs didn’t look that friendly as felt a bit cold in here."
• "Utterly disappointing! Don't waste your money please."
• "However, I was expecting a homemade pasta from an Italian restaurant but the pastas were from packaged ones. A bit disappointed for that."
• "I asked for a change of selection after my first bite and was told I would have to pay for that meal and to order another one. THE SERVICE WAS HORRIBLE."

Atmosphere

Pros:

• "Relaxed atmosphere. Felt like I was abroad."
• "The staff's warm welcome creates an inviting atmosphere that makes me feel right at home."
• "The atmosphere was lovely and the restaurant was buzzing even if it was a Tuesday evening!"
• "I loved the atmosphere and had a really great time."
• "The whole atmosphere in the restaurant was lovely and very tranquil."
• "A lovely find, the restaurant feels really nice and cozy."
• "A charming, cozy atmosphere."

Cons:

• "It would be five stars for me if not for the music - even though it was lunchtime and the restaurant was nearly empty they were pounding terrible (AI generated??) music loudly, which really detracted from the cosy atmosphere and made conversation challenging."
• "This restaurant feels a little out-of-place near the bustle of Lewisham market."
• "The restaurant looks inviting, but the food is uninspiring."
• "Food was your standard Italian dishes, nothing amazing."
• "The food is uninspiring."
• "The owner or chef of the restaurant did not even apologize to us and rolled his eyes when we were leaving his restaurant."
• "Over sold suggestions about food..didn't like the lamb."

Value

Pros:

• "Authentic Italian dinner in Lewisham at an affordable price."
• "The bill is very reasonable."
• "Reasonable prices."
• "It’s really good value for money."
• "£60 for 3, including drinks is good value."
• "The set menu is really good value."
• "Decent prices and great set menu & weekday lunch special offers."

Cons:

• "Passive aggressive, over priced, over rated, under achievers! Stay away."
• "Very expensive and low quality food."
• "Expensive Beer."
• "Very expensive and low quality food."
• "Service charges included in the bill and totalled up..so always read it."
• "Lasagna was slightly warm on the top and cold in the middle."
• "Ordered 2 pizzas which arrived soggy and empty! You could count the filling on your fingers."