Cotto Reviews Summary

Gluten-Free Options

Pros:

• "Not only is this place heaven on earth for coeliac's, it's run by the most welcoming and friendly Italian family."
• "The best gluten free meal we have had in London."
• "Gluten free versions of everything, including their incredible, FRESH pasta, including filled pastas like ravioli?!"
• "I was highly impressed that almost everything on the menu had a gluten free alternative."
• "The linguini and clams, and the tiramisu, both gluten free, both perfect!"
• "It is amazing to find a truly authentic restaurant serving delicious food with a full menu of gluten free options."
• "The entire menu has gluten free options."

Cons:

• "The pasta dishes were quite average and one portion of the stuffed lobster and crab pasta that we ordered was completely undercooked."
• "They just aren't as good as the regular ones."
• "Salty and greasy pasta dish."
• "Worst bowl of gluten free pasta I have ever tasted."
• "Noodle some are half cooked but owner say it’s normal because of Gluten Free… hmm .."
• "One of the WORST restaurants claiming they can make gluten free food but other contrary they are totally insensitive and lack knowledge."
• "We were charged £3.00 for taking a piece of bread from the basket which was offered to us and olives already on the table, which we didn’t eat."

Service

Pros:

• "The staff was friendly and professional."
• "Staff were accommodating, 10 of us showed up, not enough space but they managed to rearrange."
• "The service was great. They're very friendly and talkative."
• "The service is also incredible, felt very welcomed and very well looked after."
• "What a welcoming environment, the staff are so friendly and attentive."
• "The staff were very friendly and greeted us with smiles!"
• "Great service with very friendly staff who are happy to answer any questions you have."

Cons:

• "The woman taking payment at the bar was particularly rude."
• "The owner didn't even want to come out and talk to us. He basically shooed us away."
• "The man (possibly owner/manager) is extremely rude."
• "The staff were rude, staring at us during the entire visit."
• "Had to leave in disappointment as the owner told me to take my business elsewhere because I only wanted to order coffee and gluten-free dessert and no main meal."
• "As we left the owners were having a heated argument amongst themselves in the doorway."
• "Service was shocking. Bottles of wine were ordered and on two separate occasions a fly flew and landing into two separate glasses of wine."

Food Quality

Pros:

• "The food was delicious—a haven for people who are gluten free!"
• "The pizza dough is a napoletan speciality and I reckon that we never have eaten a better pizza."
• "Amazing Italian food!"
• "The food at this restaurant is delicious."
• "Everything is reasonably priced and absolutely delicious."
• "The food is always fresh, tasty, cooked to perfection and served with a BIG smile."
• "The food was the best authentic Italian we’ve eaten for many years."

Cons:

• "The pasta dishes were quite average and one portion of the stuffed lobster and crab pasta that we ordered was completely undercooked."
• "The mozzarella was supposed to be from buffalo but was tasteless."
• "Average food, noisy ambiance."
• "The cheese in the anti-pasti was old and almost off."
• "To say the food was average would be a compliment, starters were salty, mains was bland."
• "The food was unpleasant and tasteless. It seemed to have been recooked from frozen."
• "Worst pasta I EVER had (home made pasta with seafood), the pasta itself wasn't prepared enough, the taste was bad."

Ambiance

Pros:

• "It felt like we were really in Italy."
• "Very Chic place."
• "The atmosphere was so hearty and welcoming."
• "The atmosphere was excellent."
• "The atmosphere is genuine, the staff super nice and service minded."
• "Nice atmosphere and excellent service."
• "The family atmosphere is second to none."

Cons:

• "The atmosphere at Cottoa was of plastic chairs, formica wobley tables, harsh led spotlights in a windowless back room hosting 3 irritated babies wailing, it's family friendly but trying indeed."
• "Depressing atmosphere, and rather overpriced for what it was."
• "Just entering through the restaurant doors, we felt a very awkward and unwelcoming atmosphere."
• "Really average food, depressing atmosphere, and rather overpriced for what it was."
• "The atmosphere was really unique and special and i loved chatting with the owner and his daughter."
• "We were charged for everything, literally everything, from the butter we used, to tap water."
• "Food is ok, nothing exceptional. Definitely overpriced and I don't believe the service charge should be added to the bill without asking."

Price

Pros:

• "Price was reasonable."
• "Prices are more than decent as well, impressed."
• "The prices were good."
• "Food was outstanding the best pasta dish I’ve ever had and very reasonable price too."
• "It's maybe 10-15% cheaper than most other places in London but I would gladly pay double rather than go here."
• "And the food was delicious and not that expensive."
• "Comfortable prices and the service was wanderful."

Cons:

• "I'm sorry but 16 pounds for a generic sized pizza is just not OK."
• "Food is ok, nothing exceptional. Definitely overpriced."
• "Really average food, depressing atmosphere, and rather overpriced for what it was."
• "Over priced for such effortless food and irritatingly arrogant owner."
• "We were charged £3.00 for taking a piece of bread from the basket which was offered to us and olives already on the table, which we didn’t eat."
• "Food is ok, nothing exceptional. Definitely overpriced and I don't believe the service charge should be added to the bill without asking."
• "Say no to the bread and olives if you're indifferent about them because they will charge you on the bill."