"Dealt with Tom here and was very impressed with his knowledge, attention to detail and customer assistance."
"We had the pleasure of dealing with Ben who was fantastic!"
"The salesman Dylan has been excellent."
"Had a fantastic experience dealing with Stebbings."
"Tom Boyns who delivered on everything he promised."
"I wouldn't hesitate recommending Tom or any of the team at Stebbings."
"Jake in sales made the whole process very straightforward and he was always very quick in getting back to me."
Cons:
"No Customer Service At This Garage !!"
"If I could award zero stars I would, the customer service is shameful to the say the least."
"Very pathetic service."
"Also been calling them to transfer ownership papers.. which is still pending and they don't care to answer my calls and emails."
"Stay away from them."
"You constantly have to call up and when you do you get told what you wanna hear and no action."
"Such a bad customer service."
Car Purchase Experience
Pros:
"Purchased a Mini Clubman Cooper S, I couldn't be more pleased, hassle free buying experience, very competively priced cars and friendly staff."
"Amazing. 10/10 service."
"100% recommend!"
"The handover process was fast and efficient."
"The car was immaculate on collection and the trade in we received for the old vehicle was more than fair."
"Thank you for your service I will definitely use you for years to comeππ»"
"After travelling for almost three hours to pick up my new Jaguar XE, I was very impressed with the service I received."
Cons:
"Not trust worthy family have got cars from there before sent back because of problems but will fight with you about it even though they know."
"Took them 2 month to reply to the complaint kept on ignoring my emails."
"Didn't notice during the purchase how bad of a job was done. Paint chipping off."
"Very very dissatisfied and would advise people to check and get vehicle put right before agreeing to take it away."
"Soon as I got the car home 'service required' popped up."
"Please be careful as they run on low profit margins and will do anything to save as much as they can."
"Warning! Do not take any vehicle before the work has been done as they lick your arse before the sale but once the paperwork has been signed they don't really give a monkeys."
Staff and Sales Team
Pros:
"Tom Hemming was really great in assisting me."
"The process of exchange, collection, administration and payments was seamless thanks to Maris."
"Great car buying experience from Stebbings, dealt with Tom nice and easy from the start."
"Jake was very communicative and transparent and made the whole process go from a bit intimidating to very clear."
"Absolutely amazing service and a great help! I want to say a big thank you to Dylan and Tom for all there help and support they gave me."
"Our salesman Daniel could not have been more helpful, even makes a decent coffee."
"Would recommend Stebbings 100%. Many thanks!"
Cons:
"Went to look at a couple of cars today with the hope of having a test drive, was advised we could not have a test drive unless we were in a definite position to purchase today and could commit to buying a car."
"The cocky salesman had no idea what he was doing, and at times came across incredibly rude."
"After 40 minutes of talking he took my drivers license to scan and came back to say that I wouldn't be able to drive the Golf R because the engine was too powerful and I'm too young."
"This car has been a pain from the start they take your money and literally ignore your calls and emails."
"Stebbings is a sad feeling place, with Salesmen who look like they'd rather be anywhere else."
"I was put Β£300 deposit down and expecting to collect the Land Rover Discovery Sport... The lack of communication from the salesperson, named 'Dyan', is disappointing."
"The sales rep HAD NEVER SEEN ANY TERMS AND CONDITIONS BEFORE and DOESNβT EVEN KNOW IF THE COMPANY HAS ANY!"