Bird In Hand Reviews Summary

Staff and Service

Pros:

• "Amazing staff... Very helpful and assured us there wasn't an issue."
• "Hardworking and attentive young staff, who behave well and look after you."
• "Service from staff was great and drink selection good too."
• "The friendliest and most helpful staff."
• "Staff pleasant enough but not as attentive as before."
• "Fabulous service made for an absolutely fantastic evening."
• "Staff friendly and professional."

Cons:

• "Such a shame that terrible service tonight let the restaurant down."
• "Sat in the garden on a sunny Sunday afternoon for drinks. The pub was fine, our greeting however was shall we say not the best I have experienced."
• "Asked to pre-book meals but when we arrived there was a mix-up."
• "Asked for ketchup a few times and it usually takes very long to turn up or just doesn't."
• "However, we were made to feel very unwelcome, and while everyone’s order was taken at their table we were particularly told to order at the bar."
• "Service a little slow."
• "Service poor. Table not ready when we arrived."

Food Quality

Pros:

• "Good food, friendly staff."
• "The food is really nice."
• "The lunch menu was superb (I recommend the chicken and ham pie in tarragon sauce and the fish and chips)."
• "Delicious food, great drinks."
• "The food was extremely good. I had fish and homemade chips with crushed peas and tartar sauce followed by rhubarb and apple crumble with ice cream."
• "The roast dinners are delicious and the cauliflower cheese was the best I have had in a long time."
• "The food was delicious, good portion sizes."

Cons:

• "The meat was dry and fatty, and the veg was completely undercooked and quite hard."
• "But the food is usually not great, they often forget to put things in dishes, like chicken in a ceasar salad or avacado in a burger which states it should have some."
• "The meat was vile, dry overcooked it didn’t even taste like beef just awful."
• "Awful food at sky high price."
• "The salmon dish £17 was cold and tasteless."
• "The food was so unbelievably awful the owner should be embarrassed."
• "Nice pub, roast dinners looked good but unfortunately my veg wellington was awful."

Ambiance and Setting

Pros:

• "Very private country pub with lots of outdoor sitting with a view. Great food regardless of being overpriced."
• "Atmosphere is very cosy with a log fire crackling away in the background."
• "In the Winter they have a big fire and hearty food and drink."
• "Lovely, 'country pub' atmosphere."
• "Large, open country pub, pleasantly refurbished and well cared for."
• "Many tables in the garden for outside eating."
• "The pub is beautiful."

Cons:

• "Came as a group of 4 for Sunday lunch... there are some wasps."
• "The two ladies ordered fish cakes which were delicious."
• "The lovely waitress offered our dogs a treat but unfortunately one of them can't process meat."
• "Not really a place for kids."
• "It's a shame that with the poor weather and the threat of the virus is making us all so miserable."
• "Also a barking dog I found disturbing."
• "A shame they no longer have the old armchairs in the bar."