The White Hart Reviews Summary

Service

Pros:

• "Service was excellent and attentive without feeling rushed."
• "Staff are operating safely, but very efficiently. Barely had to wait for service, food or drinks."
• "This isn't a fast food establishment, but, it is a place to get a fresh quality meal with large portions, served hot and served at your table by staff who care."
• "The staff work hard to please you."
• "Service was outstanding and prices were good."
• "Service was excellent, food was great."
• "Excellent service no waiting for the food to come and the waitresses were politeness personified."

Cons:

• "There wasn't enough staff serving especially behind the bar."
• "Service slow! Insufficient staff!"
• "The service was atrocious the table was not cleared the whole time we were there."
• "Awful establishment. Got told for 2 hours told every time we went to order food, to wait half an hour to order."
• "Service was slow even after busy period. Had to chase up drinks and bill."
• "The service was a little slow, it was about 20 minutes until someone asked what we would like to drink."
• "Service a little slow but poor girl seemed to be covering a number of tables."

Staff

Pros:

• "The staff here are top drawer!"
• "Great service by a brown long haired lady and atmosphere was perfect."
• "Bar staff always nice and polite and waitresses too."
• "Visited many times. Always excellent food, favourite classics and a varied special board. Staff are welcoming, friendly and happy to assist."
• "The waitresses were very pleasant."
• "The staff were so helpful, couldn't do enough for us all with a good sense of humour."
• "The staff I encountered were very polite and friendly."

Cons:

• "Avoid the large woman the so called 'owner' at all costs."
• "Very unwelcoming, unfriendly staff."
• "Staff were not very friendly or trained at all."
• "The rest of the staff were nice and friendly, but won’t be going back and would not recommend to anyone who wants to go out for a nice meal."
• "Staff not very friendly or attentive."
• "The manager has the customer service skills of a nursery child and the owners seem completely oblivious to anyone that isn’t friends of theirs!"
• "The chef was very rude."

Food

Pros:

• "Thankfully the food didn't take too long and was nice."
• "The lasagna my parents had were clearly homemade, and I had the best halloumi burger I've had out."
• "Food was excellent and very good value for money."
• "The Whitebait Starter WAS SOME BEST OVE HAD FOR A LONG TIME."
• "Amazing food with great sized portions for a really fair price!"
• "The fish and chips is amazing, best fish and chips i have ever had."
• "The food was excellent and service was spot on."

Cons:

• "I had a burnt dried up jacket potato."
• "Over cooked calamari."
• "The cod was greasy."
• "Roast Belly of pork was disgusting - 2 extremely fatty slices on top of one another served on top of mashed potato, any meat found was tough and chewy."
• "The food was just chucked on a plate so not happy."
• "The bubble and squeak was dry and so was the half chicken delivered to the table without the gravy."
• "The food was mediocre."

Ambiance & Facilities

Pros:

• "Moat popular pub in Denmead, recently refurbished and with decent sized garden which is handy during Covid..."
• "The beer garden is huge and wraps around the pub."
• "Casual atmosphere, lovely log fire during the winter also a wonderful, child friendly garden."
• "The pub is quite large enough with great outside seating."
• "Charming country pub with an extensive menu for all tastes and appetites."
• "Really cosy pub and all round outstanding."
• "This is an absolutely beautiful pub & garden and great that it has a small climbing frame which the kids all loved."

Cons:

• "Bouncy castle in garden was still not up by two o'clock, much to my children’s disappointment again."
• "The only down side was the amount of flies buzzing around when eating."
• "Watch out for rusty exposed nails on climbing frame."
• "The toilets were a disgrace, all blocked, broken seats, mess all over the floor."
• "Also, no lock on the men's toilet door, maybe men like to have a view but my children do not."
• "Downside, other customers, sweary and unpleasant to have near family eating area."
• "Parking was very tight."