"A beautiful Edwardian theatre with character and style."
"Beautiful interior, holding nearly 700, most with good views."
"A beautiful building outside and in, my most favourite location in Crewe!"
Cons:
"There is a bit of a wiff as you walk in but you get that with a lot of old buildings."
"It’s an old building and due to regulations they can’t change too much."
"The foyer is a bit cramped."
"The theatre itself is quite small and a bit tatty round the edges to be honest, but that all seems to add to the charm and atmosphere of the place."
"However no adherence to the covid guidelines published on their website. We were on the balcony, staff did not wear masks and less than 20 per cent of the audience as well."
"Bit musty initially in auditorium but this eased as audience came in."
"Beautiful ballet but the stage size impeded the dancing."
Seating & Comfort
Pros:
"The seats are big enough with adequate leg room. I'm 6 foot 2 and have no problem."
"We sat in the upper circle on row J and we had a brilliant view."
"Nice comfortable seats."
"Sat on the front row of the stalls and even at six foot, four tall, I still had leg room."
Cons:
"The only thing that lets it down are the seats, which are not as comfortable as they could be."
"The seats in the auditorium are not comfortable at all."
"Seat are very tight and not comfortable back row get told off if you stand up because of slope."
"The seats are still old which adds to the aesthetic but when you can't bend your knees that well, it was a little uncomfortable."
"The seating is very close together in the circle, a little more leg room is needed."
"Gallery seating not suitable for anyone above average height. Very cramped."
"The seats aren't great for individuals with physical disabilities or over 6ft tall."
Staff & Service
Pros:
"Staff always super friendly and helpful and I have found it always a pleasure and great experience going to this superb local theatre."
"Staff friendly and helpful."
"Staff are very friendly and welcoming with a one-way system in place as you enter the venue."
"The event staff are very friendly and accommodating."
"The staff were so amazing my grand daughter needed the toilet a lot and the man was straight on it opening the door and made sure we were safe in the dark up and down from our seats."
"Great staff, very polite and knowledgeable."
"The Staff are friendly and caring.... told me to be careful on the wet leaves outside as i could slip. Can't ask for better really....... london quality at town prices."
Cons:
"The Barman was incredibly rude for no reason whatsoever."
"Went to this place last week, found the staff rude, short on drinks choice!"
"The bar service was also among the slowest I've experienced in a theatre setting."
"Die-hard organised chaos wasn't booked in for the pre-show meal put on a thrown together table near the lift service was very slow."
"The auditorium staff are obnoxious and rude."
"However, we tried to book our wedding reception here and the manageress dealing with it NEVER RETURNED our calls or visits."
"Lots of drunk people and the staff do nothing about them standing up and being disruptive which really spoilt my night as a disabled person."
Facilities & Accessibility
Pros:
"Restrooms are clean good access for disabled user throughout."
"Very nice theatre, some car parking available outside the door but better be early to park there."
"Parking limited on site, but other car parks within short walk."
"Parking outside the theatre is only disabled parking."
"There's free parking right outside the theatre and several decent pubs within walking distance."
"Parking is straightforward and a few car parks are free after 6pm."
"Good parking opposite the theatre."
Cons:
"However, it is a card only venue. They do not take cash."
"However be careful with not enough parking space."
"Parking outside the theatre is only disabled parking, and the closest car park is very tight for larger vehicles, although it is free after 6pm and on Sundays."
"The closest car park is very tight for larger vehicles."
"The Lyceum theatre was beautiful but being disabled the lift was out of order so had to climb the stairs using my stick which was painful."
"No alcohol allowed in the theatre which is not a problem so ordered soft drinks and had them confiscated."
"What kind of place won't except cash as payment? Fabulously frustrating, plus £6.50 for a beer, well expensive."
Food & Beverages
Pros:
"Realistic beer prices."
"Food in the onsite restaurant is OK but limited choice and drafty in winter."
"Pre-dinning meal very nice. Show was fantastic."
"I've eaten at the restaurant here and can recommend trying it for a decent quality meal before the show."
"Good quality food is available in their restaurant and their drinks are not too expensive."
"I had the pie and mash which was delicious."
"The food is delicious you must come to the Lyceum."
Cons:
"The bar service was also among the slowest I've experienced in a theatre setting."
"Prices at the bar are extortionate, so bring your own snacks."
"Ordered fish and chips. £14.50 !! for a piece of dried up over battered what I think was Haddock, a hand full of chips and a desert spoon of peas and tartare sauce in a tin thimble."
"However the drinks were incredibly expensive (£9 for a single serve bottle of Prosecco!!)."
"Sweets a little overpriced but what else to expect."
"£4.00 for a normal sized bag of crisps and Minstrels and £19.00 for 2 glasses of wine and two glasses of Pepsi, watered down from a dispenser, is just wrong!"
"We waited around 15 minutes to have our drink order taken."
Shows & Performances
Pros:
"Not our first visit to this gem of a theatre once again a brilliant evening."
"We had a fantastic time The Crooners were so good and funny and their voices were amazing."
"Seen many shows here. Blood brothers twice and the pantomime at Christmas 4 times."
"We came to see the London film orchestra, definitely recommend them too!"
"Absolutely fantastic panto, very funny and geared to the children."
"Great entertainment and great shows for the family lovely venue nice and friendly staff give a good service and helpful."
"Breathtakingly superb experience watching the Lion King."
Cons:
"The show was very boring, badly produced, with zero entertainment value."
"I don't know who was to blame for the absolutely awful sound tonight (ELO Again).... Was it the sound tech or the venues sound system?"
"The guy that was on before him was worse than poor."
"Booked to see 'Do you believe in Ghosts' months ago and were looking forward to going. Travelled all the way there to arrive for 7pm as advised. Just as we got there I received a voicemail at 6:58pm telling me the show had been cancelled due to actor illness."