Half Moon Reviews Summary

Atmosphere & Decor

Pros:

• "Nice clean well decorated pub with friendly staff."
• "The pub is cosy and warm which is a positive and most the staff are friendly, lady with short blonde hair and glasses was great."
• "It's cozy, quiet and the staff are excellent."
• "Seen this in passing while traveling back from the Peak District. We were really pleasantly surprised. Was a lovely pub with lovely decor throughout."
• "It's got a lovely cosy feeling when you enter. Perfect for a cold winter's night."
• "The overall ambience is quite nice with reasonable decor."
• "Lovely atmosphere. Decent food at reasonable prices."

Cons:

• "And the atmosphere is just dead."
• "The place is looking so tired and dark and dingy seriously needs some TLC."
• "Returned today with the weather being nice and granddaughter wanted to play on the park. This was disappointing as the park is full of nettles and the wooden tables at the top near the park are rotting and falling to bits."
• "The only let down was the table we sat on was grubby and sticky and the floor was a mess."
• "Furniture could do with a makeover."
• "Don't know if they had been decorating or whether the place needs a revamp."
• "It was dark and turning cold."

Service

Pros:

• "Staff friendly and attentive."
• "All the staff where very helpful and friendly."
• "Staff and service was excellent."
• "The staff were friendly and the food came quickly."
• "The staff were really friendly and helpful and the food was generous and delicious while really reasonably priced."
• "The staff were friendly and attentive."
• "Service fast yet polite."

Cons:

• "The service was so slow we were there for nearly 2 1/2 hours in total."
• "I didn’t hear an apology from the assistant manager just excuse after excuse."
• "Place was practically empty and still had to wait over 45 mins for food to arrive!"
• "Didn't bother confirming track and trace walking in. Staff weren't bothered.and customer service was not great."
• "Waited over 25mins for a single prawn cocktail starter dish."
• "Service was rushed as they said they were closing the kitchen at 5.30pm website states 7pm."
• "Dreadful service at the Half Moon tonite, can’t wait to never go again. Inattentive staff and absolutely useless assistant manager that couldn’t sort a few simple meals."

Food Quality

Pros:

• "Nice cosy and affordable meals to suit any budget."
• "We got a good deal, 2 courses for £8 and that was a Saturday."
• "The two for £10 is excellent value and good size portion."
• "Our teenager tackled a steak, and this was of good quality (he loves a steak)."
• "Absolutely Lovely place. Food was delicious, nice and hot. Good portion sizes. Lovely presentation."
• "Ordered the mixed grill, very generous sized steak cooked perfectly how I requested it. Rest of the meat was cooked brilliantly and it was topped off with a side of quality gravy."
• "The food was fabulous, hot! I even had a dessert, something I very rarely do syrup sponge with loads of hot custard."

Cons:

• "The steak pie, it had been microwaved and pastry came soft when should be firm and crusty."
• "The fish batter was dark and rubbery."
• "Absolutely awful food last time mac n cheese was literally pasta with just cheese bunged on the top then chucked in the microwave."
• "I ordered a burger when it arrived it was black!"
• "Chicken was rushed cooked from frozen..portion was small."
• "Scampi was burnt and mushy peas tasted like they had been sat out for days and re-heated!"
• "The Fajitas were burnt to a crisp and the pasta was dry and hard."

Value for Money

Pros:

• "We did the 241 on the menu which was very reasonable."
• "The 2 for £14 offers a good value for what you have paid."
• "Considering the price and portion size, you definitely get your moneys worth!"
• "Called in for a drink ended up having a lovely meal, friendly service we had fish and chips and southern fried chicken and chips both meals for £12 as it was before 6pm."
• "The food was generous and delicious while really reasonably priced."
• "Food is always nice here, plenty of it."
• "But the food was tasty and all enjoyed it!"

Cons:

• "Food is ok but very expensive."
• "Cost of drinks is ridiculous, for 2 soft drinks it was over £5.50 and for 2 pints of cider and a fruit shoot it was over £13."
• "Very over priced for quality. 2 pt of soft draft drinks coke and lemonade total price £32."
• "Little over priced."
• "Not particularly cheap."
• "Drinks very overpriced."
• "Very over priced for quality. 2 pt of soft draft drinks coke and lemonade total price £32."

Facilities

Pros:

• "Toilets clean. Tables clean."
• "There's also a large beer garden for those summer days."
• "The pub is great due to allowing dogs in."
• "Dog friendly, great menu, lots to choose from, reasonable prices. Wheelchair friendly, children friendly menu beer garden with a great climbing slide for the kids."
• "The pub was also very dog friendly, including indoors, which was a great relief after driving around the region for an hour being unable to find anywhere that would let my dog in."
• "Nice looking pub with a sizeable outdoor area for the family."
• "Dog friendly, great menu, lots to choose from, reasonable prices. Wheelchair friendly, children friendly menu beer garden with a great climbing slide for the kids."

Cons:

• "Shame no indoor play area for children only outdoor which no good in cold weather."
• "The outside heaters only came on for around 30 seconds at a time."
• "It was dark and turning cold."
• "Returned today with the weather being nice and granddaughter wanted to play on the park. This was disappointing as the park is full of nettles and the wooden tables at the top near the park are rotting and falling to bits."
• "No staff walking around to tell. After finishing meal.was asked of we wanted anything else and declined and then waited for the bill...we understood we couldn't go.to bar to pay but enquired if it could be sent over. Still waiting 30minutes later..."
• "The place is looking so tired and dark and dingy seriously needs some TLC."
• "Furniture could do with a makeover."