Smokehouse Reviews Summary

Food Quality

Pros:

• "The meat was fantastic, beautiful melt in the mouth and full of BBQ flavour."
• "Food was awesome very tasty."
• "Me and my friend had steak, both roasted to perfection."
• "Great food and very good service!"
• "The extra salad order was pretty good and the high of the entire meal was the belly pork - perfectly cooked."
• "The food is 8.5/10 tasty and if you get the 3 meat combo it will be more than you need to have a good time."
• "The food was superb, there was a variety of items ordered and it was all bang on."

Cons:

• "Really bad ordered ribeye it had a lot of gristle in it."
• "the chicken burger was on the small side for the price!"
• "Food was very slow and over cooked."
• "Burgers were hard, like they had been squashed too much in a mechanical press and tasted extremely salty."
• "The spicy Mac and cheese, the taste of it was lovely the pasta needed longer cooking. It wasn’t al dente it was hard, my partner couldn’t eat it."
• "Tonight the food was not hot, was tough and lacked sauce."
• "But the food itself was really poor, had a double cheeseburger and chips, was quite small portions and honestly tasted like something from a school canteen."

Service

Pros:

• "The staff were always there to offer service with a smile."
• "Excellent service and food, decent cocktails and Lana who looked after us was great!"
• "Exceptional service and food everytime."
• "The staff were lovely and nothing was too much hassle."
• "All staff is superb, you can feel there like at home."
• "The service we received was amazing and the staff were very polite."
• "Staff were efficient, friendly & helpful."

Cons:

• "The speed at which you get served and have to wait for pre-meal drinks is ridiculously slow!"
• "Shame it was abruptly ended by a rude waitress telling we had to leave as a table of 2 only get 1.5 hr slot."
• "The only problem is the service was rubbish after been seated we had to waited a good 20 minutes before are drinks order was taken then waited another 10 minutes for them to come to the table."
• "The only issue is the service is super slow, it took a good 15 minutes for our drinks to arrive, and at least 40 minutes for a food."
• "Service was a bit slow and we had a couple of issues with our order."
• "We waited over 1 hour for our food, and then after 3 meals were brought 1 incorrect meal was brought."
• "Service was disappointing... 50 minutes for food was acceptable as it was nice when arrived."

Atmosphere and Decor

Pros:

• "Decor/light and choice of music is modern but very relaxing."
• "The atmosphere was amazing."
• "Atmosphere was very nice, cozy and friendly."
• "I really liked the decor of the place, which was dark and trendy."
• "The decor in there is beautiful too. Really nice done it. A hidden gem!"
• "Really pretty inside, tastefully decorated."
• "The building is beautiful inside, the lighting and the artificial flowers create a really nice atmosphere."