Ego at The Punchbowl, Sefton, Liverpool Reviews Summary

Ambience and Setting

Pros:

• "If the weather cooperates then sitting outside is the better option surrounded by old established trees and a very relaxing atmosphere."
• "Been coming here for many years, I've always love the relaxed atmosphere."
• "Really outstanding food that was full of flavour, smart and warm interior with character."
• "This is a perfect pub to sit and relax whilst having a meal inside or out."
• "The foods were amazing, Estrella pint was beautiful... the service was excellent."
• "First time we have visited Ego, a birthday meal.. The food was amazing, very good indeed.. Atmosphere great, decor superb."
• "We went for our Anniversary meal. Steak and pasta dish came with a pile of Rocket on it. Why do they put this on dishes, WHO likes Rocket."
• "Nice place chilled atmosphere, open fire."

Cons:

• "The only critique was as being night time it was very poorly lit and could not see were we were going."
• "The customer service outstanding our lovely waitress couldn't apologise enough then the Manager was over so professional gave us complimentary drinks."
• "Service and setting were okay but was disappointed with the meals. Three of us had steaks that were dry and tough."
• "Dog friendly in parts of the restaurant, however it would have been nice to have that section gated off from the rest of the restaurant."
• "The service was friendly but slow."
• "The food delicious, staff professional friendly, but today visited ego with three of my relatives from St Albans."
• "Went for tapas meal last night. Ordered 6 dishes between 2people, plus bread and olives. Very disappointed."
• "We passed the punch bowl about a month ago and noticed it was under development."

Service

Pros:

• "Service was great despite a limited menu, which was outside their control."
• "Really really amazed by the kindness of the staff, the quality of the food, and the knowledge of international menus."
• "Out with family thought try punch bowl haven't been in years. Mix up between starter & main so slight delay. The customer service outstanding."
• "First time we have visited Ego, a birthday meal.. The food was amazing, very good indeed.. Service was fantastic, drinks cool."
• "Staff are so friendly but due to it being busy service was a little slow when it comes to paying, cant fault the staff for the place being popular."
• "What a lovely lunch my auntie Vera and I had for my 60th birthday the staff are just lovely nothing is too much trouble."
• "The staff were wonderful, making us feel very welcome and the waitress had a lovely approach with the little ones."
• "Had a great time at ego today. Went for the lunchtime menu and I selected the cod for my main course, very small portion of the cod was a disappointment."

Cons:

• "We booked to come at 6:30pm on a Sunday, primarily for the Sunday Menu for a roast dinner. On arriving we were told they had run out of 2 meats and some other main menu items."
• "Arrived for a pre-booked meal, we were told, no salmon, beef or lamb."
• "We called in for a coffee and one pint of lager. We each chose the pate starter as a light bite. It was priced at £5.95 on the menu but we noticed (at home) on the receipt we had been charged £7.45."
• "Meal was nice but Moroccan lamb only had 3 little chunks of lamb in it and a mountain of cous cous."
• "Had a lovely visit for food and drinks with friends yesterday. Everything was lovely as always. Anastasia looked after us all night and was so lovely making us feel so comfortable and welcome."
• "I had a meal booked this evening for 20 adults and 3 children for my aunties 50th birthday celebration. It was an absolute farce."
• "My Mum and I went here today for lunch. Never been before. On entering the building I noticed it had a lovely, spacious, clean and friendly feel to it."
• "First time we've visited and 100% wont be our last. Being greeted with a smile really does work."

Food Quality

Pros:

• "Food was pretty good, but not great. The olives are decent stone in ones, but in a plain oil which with nocerella olives means only a very mild flavour."
• "The Moroccan chicken wrap was similar, a nice amount of chicken which was warm and moist."
• "I had the Eton mess for desert and they kindly subbed the passion fruit sorbet for vanilla ice cream."
• "Went here last Monday for the first time and I have to say the overall experience was fantastic. The food, service and ambience were excellent."
• "Been coming here for many years, I've always love the relaxed atmosphere, food has always been good here."
• "Really outstanding food that was full of flavour (passionfruit Eton mess was a favourite), smart and warm interior with character."
• "The food was worth the wait absolutely beautiful we all had steak & cooked to perfection!"
• "The foods were amazing, Estrella pint was beautiful... the service was excellent."

Cons:

• "Food looked nice but wasn't actually very good. Wanted a mixed kebab but without Lamb and was told no as they were too busy to just have the chicken and Chorizo one not very helpful."
• "Service and setting were okay but was disappointed with the meals. Three of us had steaks that were dry and tough. The accompanying fries were also overcooked, dry and crispy."
• "This is a restaurant that proves you get what you pay for, the food is amazing which is reflected in the price which was about £15-£20 more than we would usually pay at a restaurant."
• "Meal was nice but Moroccan lamb only had 3 little chunks of lamb in it and a mountain of cous cous. Mrs had lemon chicken with Greek salad the feta cheese came in a big slab on a bed of tomatoes."
• "The food delicious, staff professional friendly, but today visited ego with three of my relatives from St Albans."
• "Went for tapas night. Service was absolutely shocking waited 25 mins for plates to be cleared. Food was ok at best. Cold and like plastic."
• "The food is always so well presented here and really beautiful. So relaxed but excellent service. Friendly staff who are so helpful."
• "My food was lovely, but my husbands fish was a little overcooked but very tasty. Service was excellent and staff very friendly."