Toby Carvery Bessacarr Reviews Summary

Food Quality

Pros:

• "Definitely the best Toby carvery I’ve ever been too because of every factor, the food was spot on every part of the carvery was to perfection."
• "The food was amazing, and I can't fault it. Everything was hot and full of flavour."
• "The food was tasty, piping hot and very enjoyable."
• "Been to Toby Carvery's before and found them to be excellent value for excellent food."
• "Absolutely fabulous food."
• "The food was amazing, the atmosphere was great."
• "The Food absolutely lovely and hot and a good selection specially having the choice of 4 meats or some of each."

Cons:

• "Service was very slow, meat was extremely dry and didn't look appealing."
• "The vegetables were cold despite us having to stand and wait in the queue."
• "awful experience, and very doubtful we we visit again, there was only 3 choices of potato and no green vegetables, the food that was on offer had been out too long and had seen better days!!!"
• "The roast potatoes looked like they had been cooked for hours and tasted like it."
• "The Yorkshire puddings were disgusting very oily."
• "The food was cold, we had to wait for veg, the potatoes were sat in a puddle of fat/oil."
• "Food was all dry and burnt."

Service

Pros:

• "Staff friendly and willing to answer questions, nothing is too much work, great atmosphere - the staff are a big part of that."
• "Served by a lovely waitress called Abbey. She couldn’t do enough for us."
• "Thoroughly enjoyed my experience here, the food was lovely and my server Abbie was very attentive and made us feel very welcome."
• "The service from Tony was extraordinary!"
• "The service we received from our waitress Georgia was fantastic."
• "An even bigger thank you to the staff and especially to the manager Ruth who eagerly helped us all to have a great experience."
• "The staff were really helpful and friendly."

Cons:

• "Firstly they couldn't find our booking but after finding it we were taken to a table that could barely fit us around it, plus one of the chairs couldn't be accessed because a pram was behind it."
• "On arrival we were shown to our table, which was a small round low table. We were in a walk way which was unpleasant."
• "Food was good quality, bar staff and carvery staff excellent, acknowledgement and service by the waitresses was poor left waiting to be tabled for 15mins by two staff members."
• "Those that have booked have to wait for a table and then the queue for the carvery which was a wait of 26 minutes."
• "We had to wait a while for our bill for ages despite asking 2 different staff members for it."
• "Service really slow, didn’t have drinks for 35 mins after ordering them."
• "Waited a while to be seated... Service was very slow."

Cleanliness

Pros:

• "Very clean. Pleasant staff."
• "The place is pretty clean and tidy."
• "food was fantastic aswell as the atmosphere and cleanliness of the restaurant/dining area, service was above and beyond what was expected."

Cons:

• "The restaurant is absolutely filthy with dust, dirt and old grease on the walls."
• "When we first walked in it smelt unclean."
• "The tables in the pub half, were dirty and not furnished for eating."
• "The place is a little tired and dirty."
• "Most of the booths had been used and still had dirty things on."
• "Restaurant was cold. Glasses dirty."
• "Carvery area was an absolute mess, dried out veg and meat all over."

Atmosphere

Pros:

• "Phenomenal environment and atmosphere, would strongly recommend!!"
• "Friendly place amazing for families."
• "The food, atmosphere and service was amazing."
• "A warm family atmosphere just added to the experience of the great meal."
• "The atmosphere was good, but I'm not sure how much could be attributed to the ambience of the pub as our group self-entertained."
• "Popped in for some dinner, was a lovely chilled atmosphere."

Cons:

• "Looks really run down, no atmosphere at all."
• "It's a very old building now, with a hotel, and is really in bad need of decorating."