Toby Carvery Ormskirk Reviews Summary

Staff and Service

Pros:

• "Went here this morning and what a lovely welcome from the chef such a lovely chap with a sense of humour to match #banter."
• "The staff were amazing, friendly, smiling, helpful."
• "Very warm welcome by the staff and the food was superb!"
• "Service was very good, staff polite & attentive."
• "Service was excellent when we visited by attentive and friendly staff."
• "Staff engaging with customers showing fantastic customer service!"
• "We had a lovely meal which was served by an outstanding waitress named Olivia."

Cons:

• "Couldn't pay our bill on the app as someone else's bill came up for our table."
• "The service was terrible. Me and my partner arrived for a carvery new years day, and to be frank were very disappointed."
• "Issue was the service was slow in terms of getting a drinks order taken, and again getting them brought to the table."
• "Staff were scarce, nobody around to greet our party."
• "Poor atmosphere & staff attitude."
• "The staff weren't very approachable or friendly when you spoke to them."
• "It took a long time to complete the process due to the waitress having to find a tablet with the information on."

Food Quality

Pros:

• "The food was delicious; I had a turkey carvery."
• "All in all a great visit - good food, polite/friendly staff, what more could you ask for? 😁👍"
• "Food was tasty and plentiful. A good choice for dinner."
• "The food was excellent, we both thoroughly enjoyed our visit."
• "Great food. We had the carvery and we stuffed ourselves silly. Loads of choice. 5 different meats to choose from."
• "All the meat beautiful just melted in your mouth."
• "The carvery was delicious, lots of choices and hot."

Cons:

• "Roast Beef very tough and tasteless as were vegetables etc."
• "Its a Toby Carvery, but not even an ok one. Roast was ok but nothing more. Roasties burnt, meat was fatty and scarce."
• "Really awful today, kitchen staff can't keep up with demand."
• "The food was OK but not hot enough, unfortunately."
• "Unfortunately this Toby carvery was not good at all... food was luke warm roast potatoes were awful."
• "The meat was dry, the veg was dehydrated from being under heat lamps too long the mash was lumpy and discoloured and the gravy was very salty."
• "The beef was chewy, Yorkshire puddings were not up to their usual standard."

Atmosphere and Cleanliness

Pros:

• "There is a nice atmosphere in this pub and the staff are extremely helpful and welcoming."
• "A lovely friendly place. Highly recommend (breakfast was fab too)."
• "Warm and cosy and staff were friendly."
• "The atmosphere was lovely, everywhere was clean."
• "The Toby was lovely and clean."
• "Absolutely loved this carvery. The food was hot and well seasoned."
• "Being to many Toby's for breakfast, what can I say, still cold food, bacon half cooked, sausage salty, eggs hard and all cold."

Cons:

• "While we were choosing our veggies, me and my partner were going to go for the cheesy cauliflower - until that is I noticed a long hair on the serving spoon."
• "I went to the toilet only two cubicles one out of order the other was smeared in feces."
• "The floor was really sticky by the drinks."
• "Fixtures and fittings feel worn down too."
• "The atmosphere was dead and the place was empty."
• "Walked in and it was quiet & didn’t smell nice at all. Smelled like an old people’s home."
• "The toilets were slightly unpleasant."

Value and Pricing

Pros:

• "The buffet breakfast was very reasonably priced."
• "Good value for as much cooked breakfast as you wanted."
• "Brilliant value, beer was excellent as well."
• "The food represents good value for money."
• "Great value for money. Good parking available."
• "Lovely friendly staff... Well worth a visit! Great value."
• "A very good deal for the carvery, and a lot of choice."

Cons:

• "Don't waste your £14."
• "Came in for a dinner yesterday got ripped off. I had a basic carvery and shand was told 11.90 and they took 14.00 from my debit card."
• "£50 pound plus to be rushed may never go back there again."
• "I paid £55 For Christmas dinner was a normal carvey absolutely disgusting."
• "We Paid £23.00 for two adults and two children. Coffee and drinks were all extra."
• "Went yesterday for Sunday roast, today me and my family all have stomach cramps and severe diarrhea."
• "I noticed the price had increased since my last visit."