Address: 668 Mansfield Rd, Sherwood, Nottingham NG5 2GE, United Kingdom
Phone: +441159856156
Rating: 4.6
based on 215 reviews.
Customer Service
Pros:
"Fantastic service! Friendly and helpful staff (both over the phone and in person)"
"Very caring and informative dentist who took the time to explain everything in detail."
"Friendly staff & the dentist i got (didnt get his name) was great! Efficient, great at his job & compassionate."
"The staff have put me at ease, the specialists they have at this dentist are unbelievable."
"The staff were friendly and the dentist was very professional and caring."
Cons:
"Despite contacting them several times they do not support people with DISABILITIES specifically mental health issues. Very disappointed."
"Be sure to scroll past the collection of fake reviews or sort by lowest to get the real deal."
"I have been with them since 2021, and I called in an emergency needing a tooth extraction as soon as possible but got told to wait 10 days."
"The issue with this place, is that they need to take £50 deposit from you so can actually book an appointment. Treatments are expensive enough already."
"I've been lucky enough to be a patient at this Dental surgery for more years than I can remember I have always been well received from reception through to seeing the dentist."
Quality of Dental Care
Pros:
"Fantastic dentist, hygienist, nurses and receptionist. All very kind polite and approachable, would highly recommend this practice to anyone."
"My dentist is Mayur a nice and friendly guy. He does show genuine interest in his patients and is always happy to explain the whys and how's of any treatment."
"An excellent, friendly dental practice. Very helpful and efficient staff who made for a very smooth first check-up."
"A wonderful set of dentists. I am autistic and have real issues with going to the dentist but the ladies here are so kind and considerate and really patient with me."
"Fantastic service as always. The receptionists are always friendly and helpful. Everything has been totally on time every visit."
Cons:
"I came here for teeth straightening and whitening and I'm not happy with the results. The treatment has finished and a few of my teeth still aren't straight."
"Saw them and was told I needed fillings, went to two other dentists who confirmed that I did not."
"Visited here and was told I need around 7 fillings totalling £553. Visited a NHS dentist and was told I need 2 fillings and paid £65.20 in total."
"Every time I go for a check up here I am greeted with a bad attitude from the dentist and I always get the sense that they are trying to get me to pay for further treatment when I don’t really need it."
"Went for a check up and cleaning. The staff were friendly and the dentist was very professional and caring. The treatment carried out was of a very high standard and I would recommend this practice to anybody."