Nonna's Reviews Summary

Atmosphere

Pros:

• "The atmosphere was lovely."
• "Nonna's is a little gem, lovely atmosphere."
• "A really lovely place with nice ambience."
• "The place has such a warm and cosy vibe."
• "From the moment we stepped in, we were embraced by the warm, cosy atmosphere."
• "Wonderful relaxed atmosphere."
• "The whole ambience and decoration of the place was beautiful."

Cons:

• "Poor. Came for xmas eve Lunch/dinner. Lacked atmosphere."
• "Lacked atmosphere."
• "Nothing special, got table in a corner outside of the main room by the toilets (lack of atmosphere not even a candle on the table...)."
• "This somewhat ruined our meal and overall experience of somewhere we had been keen to visit."

Service

Pros:

• "The staff was incredibly friendly and attentive, making me feel right at home."
• "Staff were attentive and the family feel of the restaurant was very appealing."
• "Service was wonderful."
• "Service was with a friendly smile."
• "The waiting staff where exceptional can't fault them at all."
• "Service again was fantastic!!!"
• "The service was attentive."

Cons:

• "The lady who waited on us at our table was very rude and blunt."
• "Service was not very good."
• "Service was terrible and felt very rushed."
• "Service so slow we had to go up to the bar a couple of times such as asking for water and the bill."
• "Service was also poor with forgotten drinks and missing sides."
• "Service was poor - slow, erratic and one main meal missed altogether."
• "Service was really slow. Lack of attention also."

Food Quality

Pros:

• "Food was delightful."
• "The food was amazing, the staff very knowledgeable and friendly."
• "The best carbonara I've ever had!"
• "Food choices were in abundance after receiving a generous specials menu and the stand outs dishes included the Cassaraccia Alla Nonna and White Chocolate Profiteroles."
• "Their butternut squash pasta on the Christmas 2019 menu was SO delicious and I have visited numerous times since because the food quality is out of this world."
• "Food was excellent."
• "The food was superb, my boyfriend being especially pleased with the size of his pizza."

Cons:

• "The food was all over cooked (8 people attended) and was over salted."
• "The place looks really nice but.... we were very disappointed by the service and food."
• "Food over priced."
• "The pastas were okay but lacking flavour and not impressive."
• "While eating our food it was unseasoned, very small portions no salt or pepper."
• "The meal was expensive for mediocre service and mediocre food."
• "Food not much of italian, very 'americanised' and adapted... lots of people must like garlic or garlic oil on their Margherita!!!"

Value

Pros:

• "The food is priced at a premium, but it is also incredible quality and every bit of the experience felt worth it."
• "Great value too."
• "Price was less than I have paid in other places which were not as good."
• "WOW. cheap prices for food, and WHAT A PRETTY BUILDING!!"
• "Ended up around £50pp which felt reasonable given the venue and drinks we ordered."
• "It was reasonably priced."
• "Bill was very reasonable."

Cons:

• "The drinks were very expensive."
• "Food over priced."
• "Very poor value for money too."
• "The meal was expensive for mediocre service."
• "Extremely overpriced."
• "Can’t warrant £30 for 2 small bits of meat."
• "Food was yummy, however a little over priced when you consider the service and quantity."

Facilities

Pros:

• "If the weather is good, there is also seating outside, which is very enjoyable."
• "There is plenty of parking space available in the back for customers."

Cons:

• "Despite serving children's food and supplying high chairs, there are no nappy changing facilities."
• "Also very little parking so if visiting with a pushchair etc, again not the easiest experience."
• "Parking is difficult."
• "No baby changing facilities at all which was incredibly frustrating."