The Grand Banqueting Suite Dewsbury Reviews Summary

Venue and Decor

Pros:

• "The Grand was the perfect venue for my brother’s walima."
• "The overall design of the suite was stunning."
• "The venue itself was set up beautifully - The food was absolutely delicious - Everyone was catered for."
• "This wedding place is amazing. Top layout."
• "It's a venue that effortlessly combines elegance, excellent service, and culinary delights."
• "The interior is breathtaking, with a spacious and beautifully decorated main hall that can accommodate a large number of guests."
• "The venue is absolutely breath taking 😍 Everything was on point! It is like walking into paradise."

Cons:

• "We were in the men's side of the venue and it seemed we were in 1990's set - very dated."
• "However, there is one small problem. When the wedding hall is a bit packed, there isn't much parking spaces, and then you have to park behind the hall."
• "Layout may not appeal to everyone due to it having seating spread over three floors."
• "Even the entrance is a lot of stairs. Not good for prams and wheelchairs but otherwise inside is very nice."
• "Only if they could take off the extra metal stairs off as it spoils the views of the beautiful stage and plus it's a bit over crowded."
• "The only draw back is the second room. You are unable to see anything from this room and could benefit from some screens to display the actions of the main room."
• "Just a small problem bathroom is on top floor! Climb a lot of stairs."

Service and Staff

Pros:

• "Everything went so smoothly and perfectly all with Hassan's help along with all the staff who were very helpful."
• "An absolute pleasure to have had the opportunity to be hosted by the best wedding venue and most amazing team."
• "The level of customer service from every staff present was amazing."
• "The staff are very curtious and very helpful."
• "The staff were exceptional."
• "The staff were so lovely, friendly and welcoming (especially Haider) ensuring that everyone was comfortable and well looked after."
• "The Grand Banqueting Suite's staff deserves special praise. They are professional, attentive, and dedicated to ensuring that your event goes off without a hitch."

Cons:

• "Good Hall. Service was OK. Someone hit my car so I explained to the owners... was told someone will call. No one did."
• "Staff members are very rude, management need to teach them manners, how to listen, stop arguing, not to cut you off when you are trying to explain."
• "Such a shame I am having to leave this review such a nice venue also food was nice but the guy in charge on the day Hassan had no respect for people kept being in everyone's ear and pushing people to do things everything felt really rushed this guy needs retraining on how to treat wedding guests."
• "Guests were kept waiting until about 10pm because the manager wanted 2k more on the spot saying more people had attended the wedding!"
• "Unfortunately our wedding fell in the Covid period. The managers kept 3-4k of our hard earned money."
• "one of the worst services we’ve ever experienced and the staff misplaced guests around the venue."
• "The security guard was giving instructions on how to pose to the couple."

Food Quality

Pros:

• "Food is great and have a variety of dishes and starters that they cater."
• "For an Asian wedding venue surprisingly good. The highlight for me was the impeccable standard of food which is fresh and cooked on the premises."
• "The food also did not fail to amaze us, being in par with the service, the Chicken Achari was to die for."
• "The food was absolutely spot on 👌🏻"
• "The food was delicious, tastey, fresh and variety is on point."
• "The food was absolutely divine it was a restaurant quality."
• "The food was the best I've had from any wedding hall."

Cons:

• "Starters were good but the main dishes were not good. The chicken had fallen apart and became a mess and the lamb had slightly undercooked salan."
• "Ordered Eid feast for 5 people, very disappointed! Rice was not enough for even 2/3 people and dry."
• "The food was very average."
• "The food was very average but most disappointing was the manner it was served starters and mains thrown on table together."
• "I didn't enjoy the wedding food though... Not enough flavour or spice for my liking."
• "The food was abysmal, it gave nearly everyone in the venue stomach pains and we were all very sick."
• "The in-house catering is shocking! Every time food was undercooked and 3 members of my family have food poising."

Accessibility and Parking

Pros:

• "They have their own carpark."
• "There is a side entrance you can use which is sloped which is great especially for wheelchair users."
• "Secure parking, large venue."
• "With plenty of parking available."
• "Parking facilities are present."

Cons:

• "However, there is one small problem. When the wedding hall is a bit packed, there isn't much parking spaces, and then you have to park behind the hall."
• "Not adequate parking for the venue as half of the guests had to find outside parking on an already busy road."