Swynford Manor Reviews Summary

Category: Wedding venue

Address: London Rd, Six Mile Bottom, Newmarket CB8 0UE, United Kingdom

Phone: +441638592609

Rating: 4.6
based on 94 reviews.

Venue

Pros:

  • "The venue was stunning & we wish we could do it all over again!"
  • "It's a stunning venue perfect for a wedding."
  • "The venue is fantastic, very clean and well looked after."
  • "It’s a stunning venue, inside and out."
  • "Swynford Manor is hands down the best place to get married."
  • "Swynford as a venue is so picturesque especially for your wedding photos."
  • "The venue is perfect, beautiful and well maintained constantly."

Cons:

  • "Was not the best organised event we have been to."
  • "The only thing that let our day down was the sound limiter that we were not told about."
  • "Had a beautiful wedding, shame they showed people round on our wedding day morning though, very distasteful when the bride was in her pajamas walking around."
  • "It cuts the power to the dj completely if it goes over a certain limit (92 decibels I believe) it was awkward and really ruined the vibe."
  • "Bar, dance and service areas too small to comfortably accommodate 100+ guests."
  • "For approximately 94 guests, a few slices of pizza (that apparently tasted of cardboard) and some chips were completely unacceptable."
  • "It felt rude that before we had finished for the evening we watched staff hoover the floors and rearrange all the furniture, despite us still being in the room."

Food

Pros:

  • "Grounds and setting lovely though and food of a decent quality."
  • "Food was delicious throughout the day/evening."
  • "Food was fabulous and really felt the team where so happy and supportive in seeing us get married."
  • "The food we had was to die for, full of flavour and colour the portion size was more than big enough (too big for some)."
  • "Food was amazing and plenty of it to go around."
  • "The food they serve deserves some sort of award."
  • "Also, a huge shoutout to the head chef Jamie who tweaked our food so we could have a Turkish inspired menu. The food was delicious and so plentiful!"

Cons:

  • "Bar is extremely expensive but I guess they get a lot of London and upmarket custom...limited beers on draught."
  • "We had guests travel over an hour in the evening that didn’t even get any food as I would estimate there was enough food for 40 people."
  • "The bar prices are extraordinarily high, £3.20 for a pint of coke."
  • "Food was very average, presentation non existent."
  • "Coffee in a pump dispenser rather than fresh ☹️ For the amount of money that you pay I would have expected a lot better."
  • "The price of rooms for the overnight stay are also horrendous £249.00 and the breakfast was nothing to write home about either."
  • "Myself and the bridal party never got a cake, We were supposed to receive a complimentary anniversary dinner a year on and actually paid for this within our package…… We Are Still Waiting."

Staff & Service

Pros:

  • "We were also lucky enough to have Richard the toastmaster who was instrumental in keeping the day running smoothly and building a great atmosphere with the guests."
  • "Every single member of staff were exceptional right from the planning meeting to 1am on the big day!"
  • "The team, especially Holly senior wedding coordinator, were fantastic throughout, nothing was too much trouble at any stage."
  • "The staff were absolutely amazing from welcoming our guests to serving delicious food."
  • "Matthew was absolutely incredible, every couple needs him as their wedding coordinator!"
  • "The staff were very attentive and made the time to sit down with us and run through any questions."
  • "The staff were so amazing and fabulous I can’t even begin to explain how great they were."

Cons:

  • "However I was given a room overlooking the garden room where the disco was. This kept me awake until 1am."
  • "Was not the best organised event we have been to."
  • "To start off there were no communication from the staff to myself (the bride) on my wedding day."
  • "Unfortunately we felt very let down by the team at Swynford, we booked a late deal so had around 6 months to plan the whole day."
  • "Very poor service considering the thousands spent on my sons wedding at this venue."
  • "We had 4 different wedding co-ordinators during this time, Ended up with Lorna who seemed on the ball, however only saw her maybe three times throughout the actual wedding day."
  • "After sending 2 emails about our disappointment in certain areas, we were literally ignored."

Accommodation

Pros:

  • "rooms are well equipped and extremely comfortable air-conditioned rooms where a godsend at 30-degree day."
  • "The outdoor patio is great and the gardens are very presentable."
  • "The accommodation was very comfortable."
  • "Beautiful place. Lovely rooms very clean and comfortable. Lovely surroundings."
  • "The rooms are beautifully decorated with great furniture and linens."
  • "The venue is beautiful and the rooms were spacious and luxurious."
  • "The Hotel itself is stunning with beautifully refurbished rooms to a very high standard, the copper bath was out of this world and such a novelty."

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