NMJ Motorhouse Ltd Reviews Summary

Customer Service

Pros:

• "A very friendly team who really know their stuff - Adam was especially helpful."
• "Joe was fantastic and dealt with every aspect involved with the transition into my new vehicle."
• "Robert in particular couldn't have been more helpful and professional."
• "Tony quickly helped us find someone to fix it and even provided a courtesy car and covered the cost of repair."
• "Michael in particular ensured the process of purchasing my new car was a smooth one."
• "Joe was very friendly and professional. He was very knowledgeable about the vehicle and was able to answer all my questions."
• "Joe was great, really helpful and informative through the whole process."

Cons:

• "Brought a car from NMJ back in May 2022. By July 2022 there has been nothing but problems with this car you can forget about them fixing it cause ur out of the warranty period."

Quality of Cars

Pros:

• "They have a great selection of cars."
• "The cars are all of a high quality and in excellent condition."
• "Sad to see the other ones go, but hey, these modern cars with low car tax and excellent mpg cannot be ignored."
• "The quality of the cars they have on site is always high and if they haven't got what you want they will try to find it for you."
• "Their vehicles are brilliant value and quality."
• "The car we purchased was as advertised and clean, which a lot we looked at weren't."
• "On top of which the car has been awesome - the condition both visually and technically is outstanding."

Cons:

• "Brought a car from NMJ back in May 2022. By July 2022 there has been nothing but problems with this car you can forget about them fixing it cause ur out of the warranty period."

Value for Money

Pros:

• "Your trade-in price was reasonable as was the new car price."
• "NMJ gave an excellent part exchange price (significantly more than other Main Dealers in the area) and arranged a fantastic Finance package that my Bank couldn't match or better."
• "I ended up using the finance company that they offered me as they offered me a much better (and affordable) deal."
• "Car was great value and love my new Mercedes."
• "I actually found a better car than expected for a great price."
• "The process to part exchange was great and the part exchange rate was good."
• "Bought lovely mini convertible from NMJ. Part exchanged my old vehicle for a good price."

Cons:

• "Brought a car from NMJ back in May 2022. By July 2022 there has been nothing but problems with this car you can forget about them fixing it cause ur out of the warranty period."