The Three Horseshoes Reviews Summary
Category: Pub St Albans
Ambiance
Pros:
- "There is a relaxed atmosphere with lovely decor, there was lots of candles giving a warm glow which all adds to the ambiance."
- "What a warm and welcoming atmosphere the pub has."
- "Food was superb and what a warm and welcoming atmosphere the pub has."
- "Absolutely fantastic dog friendly pub, such a comfortable and warm environment."
- "The pub has an amazing warm feel inside, the outside area was just lovely with lots of room for us all."
- "Nice chilled atmosphere."
- "Outside seating brilliant, inside seating cosy and atmospheric."
Cons:
- "The pub was freezing cold as well."
- "We were a bit chilly as we were seated by the door."
- "Unfortunately I was close to the door and there was a cold draft but I didn't book so I was given what was free."
- "The hanging baskets looked uncared for."
Service
Pros:
- "Greeted with a warm welcome and treats for the doggos :) very accommodating and polite."
- "Staff polite and attentive."
- "Staff were friendly and helpful throughout."
- "The staff as we arrived were great, very professional/ helpful."
- "Very excellent service from Donna very pleasant lady seems to be very busy with serving the customers."
- "Very friendly staff."
- "The staff were friendly and helpful and always on hand."
Cons:
- "The service wasn't too great it was a bit slow and had to ask for spoons for the desserts."
- "However, we waited a long time at the table, so my husband went to the bar as no one came to help."
- "We then had to wait an hour for the starters to arrive and we're in there for over 3hrs for 3 courses."
- "The wait time and service was extremely slow."
- "We waited for food for 2 hours with no communication provided to us about what was going on."
- "Service is pretty bad, slow and often wrong orders coming out."
- "Everything was slow, way too slow, the time to take orders, to receive the food, between courses and even have glasses cleared from the table."
Food Quality
Pros:
- "A lovely public house... the food is great drinks are always served in lovely clean glasses."
- "The food was fabulous, We enjoyed our lunch there and will definitely come back again."
- "Really lovely lunch for a large family group, plus 1 dog. Very well catered for, stunning food."
- "The food served was simply amazing, specially the service where was tended to with care and efficiency."
- "Food was excellent, probably the best we have had there."
- "And best of all the Sunday lunch was perfect. The beef was delicious and perfectly cooked."
- "The food we chose was really nice."
Cons:
- "The toilets also needed cleaning, and clearly had not been checked through the day."
- "The Starter of Prawn Cocktail, which we had 3 of was HUGELY disappointing."
- "The food was terrible, absolutely in-edible."
- "Triple cooked chips absolutely awful soaked in fat."
- "The cod was well over cooked."
- "Duck parfait looked very bland on plate."
- "The pizza was soggy."
Value for Money
Pros:
- "The food was tasty, most of the main portion sizes were good value."
- "Friendly and attentive staff, quality of food and value for money."
- "And we were really amazed by the prices as well as with drinks together we paid only £40."
- "Food, generally speaking, is tasty and good value."
- "Food's pretty good and fairly priced."
Cons:
- "Some of the starters a little small/sparse for the price though."
- "Very expensive for very little food."
- "Prices have increased something I do not object to if the quality matches the price."
Parking
Pros:
- "Parking and accessibility - 5/5."
- "Nice south facing rear seating area."
- "Excellent parking, good location."
- "There is plenty of free parking and you just enter your vehicle registration into a screen at the bar."
- "Plenty of free parking."
Cons:
- "Stopped for a pint here, then received an £85 parking charge for using their carpark."
- "Euro Car Parks who monitor carpark by camera sent me an £85 fine for parking whilst having lunch."
- "We went to the 3 horseshoes on the 13 Jan for a drink and today we received a £50 fine for using their car park without authorisation."
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