The Three Horseshoes Reviews Summary

Category: Pub St Albans

Address: 612 Hatfield Rd, Smallford, St Albans AL4 0HP, United Kingdom

Phone: +441727851608

Rating: 4.0
based on 188 reviews.

Ambiance

Pros:

  • "There is a relaxed atmosphere with lovely decor, there was lots of candles giving a warm glow which all adds to the ambiance."
  • "What a warm and welcoming atmosphere the pub has."
  • "Food was superb and what a warm and welcoming atmosphere the pub has."
  • "Absolutely fantastic dog friendly pub, such a comfortable and warm environment."
  • "The pub has an amazing warm feel inside, the outside area was just lovely with lots of room for us all."
  • "Nice chilled atmosphere."
  • "Outside seating brilliant, inside seating cosy and atmospheric."

Cons:

  • "The pub was freezing cold as well."
  • "We were a bit chilly as we were seated by the door."
  • "Unfortunately I was close to the door and there was a cold draft but I didn't book so I was given what was free."
  • "The hanging baskets looked uncared for."

Service

Pros:

  • "Greeted with a warm welcome and treats for the doggos :) very accommodating and polite."
  • "Staff polite and attentive."
  • "Staff were friendly and helpful throughout."
  • "The staff as we arrived were great, very professional/ helpful."
  • "Very excellent service from Donna very pleasant lady seems to be very busy with serving the customers."
  • "Very friendly staff."
  • "The staff were friendly and helpful and always on hand."

Cons:

  • "The service wasn't too great it was a bit slow and had to ask for spoons for the desserts."
  • "However, we waited a long time at the table, so my husband went to the bar as no one came to help."
  • "We then had to wait an hour for the starters to arrive and we're in there for over 3hrs for 3 courses."
  • "The wait time and service was extremely slow."
  • "We waited for food for 2 hours with no communication provided to us about what was going on."
  • "Service is pretty bad, slow and often wrong orders coming out."
  • "Everything was slow, way too slow, the time to take orders, to receive the food, between courses and even have glasses cleared from the table."

Food Quality

Pros:

  • "A lovely public house... the food is great drinks are always served in lovely clean glasses."
  • "The food was fabulous, We enjoyed our lunch there and will definitely come back again."
  • "Really lovely lunch for a large family group, plus 1 dog. Very well catered for, stunning food."
  • "The food served was simply amazing, specially the service where was tended to with care and efficiency."
  • "Food was excellent, probably the best we have had there."
  • "And best of all the Sunday lunch was perfect. The beef was delicious and perfectly cooked."
  • "The food we chose was really nice."

Cons:

  • "The toilets also needed cleaning, and clearly had not been checked through the day."
  • "The Starter of Prawn Cocktail, which we had 3 of was HUGELY disappointing."
  • "The food was terrible, absolutely in-edible."
  • "Triple cooked chips absolutely awful soaked in fat."
  • "The cod was well over cooked."
  • "Duck parfait looked very bland on plate."
  • "The pizza was soggy."

Value for Money

Pros:

  • "The food was tasty, most of the main portion sizes were good value."
  • "Friendly and attentive staff, quality of food and value for money."
  • "And we were really amazed by the prices as well as with drinks together we paid only £40."
  • "Food, generally speaking, is tasty and good value."
  • "Food's pretty good and fairly priced."

Cons:

  • "Some of the starters a little small/sparse for the price though."
  • "Very expensive for very little food."
  • "Prices have increased something I do not object to if the quality matches the price."

Parking

Pros:

  • "Parking and accessibility - 5/5."
  • "Nice south facing rear seating area."
  • "Excellent parking, good location."
  • "There is plenty of free parking and you just enter your vehicle registration into a screen at the bar."
  • "Plenty of free parking."

Cons:

  • "Stopped for a pint here, then received an £85 parking charge for using their carpark."
  • "Euro Car Parks who monitor carpark by camera sent me an £85 fine for parking whilst having lunch."
  • "We went to the 3 horseshoes on the 13 Jan for a drink and today we received a £50 fine for using their car park without authorisation."

Thanks! Your review is awaiting moderation.