Bill's Birmingham Restaurant Reviews Summary

Food Quality

Pros:

• "The food was delicious, with good size portions."
• "Our food and drinks arrived very quickly and it was cooked perfectly."
• "The chicken burger was really good and the mini dessert was rich with just the right amount."
• "The food is really nice."
• "Food came out in good time and delicious."
• "All were delicious 😋"
• "The food was tasty."

Cons:

• "Unfortunately the entrees were a bit mediocre."
• "the eggs were over cooked, dry and tasteless."
• "the Warm Triple Chocolate Brownie...taste fell far below expectations, and 'warm' seemed to be defined as barely above room temperature."
• "The toast was black and rock hard, the egg was over cooked and not runny at all, the bacon was also rock hard, the Cumberland sausages tasted disgusting."
• "The pancakes *look* amazing, they're actually quite dry."
• "The food was quite tasty, But the food is dirty, full of sands in the Pasta and Vegetables."
• "Bacon was extremely dry and so as all food."

Service

Pros:

• "Great service in this busy restaurant."
• "During my stay in Birmingham I visited on both mornings, experiencing excellent service, great food, and a minimal wait time even with decently long queues."
• "The service was incredible and the waiter was really friendly and funny."
• "The guy who seated and served us couldn't have been more pleasant and helpful."
• "Service is great, very clean and staff and down to earth and friendly."
• "The staff were attentive and always on hand especially Mahesh who was very helpful."
• "Service was excellent and drinks were lovely."

Cons:

• "Generally excellent.... till you try to get the attention of a staff member to pay your bill. 35 minutes later, yet to get someone's attention..."
• "Service was shockingly bad and it didn't seem like there was any structure on how the staff were being asked to wait tables."
• "We went on a Saturday and had to wait for 30-40 minutes for brunch."
• "Service was a bit less than perfect because my partner and I came to eat during peak hours but that's kind of expected to be honest."
• "the service was exceptionally slow considering how quiet the restaurant was."
• "The service staff were friendly but desperately slow and unattentive."
• "The service was very bad in the restaurant there weren’t too many customers in the morning then be they take so long time to bring our drink."

Ambience

Pros:

• "The decor is absolutely lovely and the ambience is great for a lazy brunch or lunch."
• "The atmosphere was lively, but quiet enough to talk across the table."
• "Outside seating available at the front of the bar with great views of Birmingham."
• "Atmostphere is vibrant most of the time peaceful place otherwise it pretty noisy deppends on the ppl in there at the time."
• "Great atmosphere and fantastic table service by the front of house and servers."
• "Lovely chilled atmosphere with nice vibes and music."
• "Atmosphere was great with an outdoor seating area."

Cons:

• "the atmosphere was lacking due to how loud the music was and how busy it was despite having a late booking."
• "The atmosphere of the place felt a bit too busy and not relaxing."
• "It was uncomfortably chilly... It just didn't have the same atmosphere."
• "the atmosphere was fine, the toilet was fairly disgusting."
• "It was quite busy on a Saturday morning, so bit a place to relax, but overall good vibes."
• "Had to wait in a queue as it was so busy, staff were a bit slow and food was mediocre."
• "The environment was atmospheric and perfect for the night."

Value

Pros:

• "Would recommend going there as its really good prices and food."
• "Such great portions and really good prices thank you so much for a lovely visit :)"
• "We found them great value for money."
• "Food is excellent value."
• "Decent value for money considering the high quality of the food."
• "Great value. Great serving sizes and the food was all gorgeous."
• "Our food was amazing and value for money."

Cons:

• "Although, not a fan of the fact that service charge was automatically included."
• "This was pretty good except for the 'optional' service charge."
• "Beware! The Optional 12.5% service charge..."
• "The brunch was very overpriced, small, and the hot drinks were cold."
• "Sadly at £14, with drinks on top of that, definitely not value for money."
• "It was quite overpriced. £27 for 2 full breakfasts + service charge."
• "Then a service charge is added on without your consent which feels tacky."

Cleanliness

Pros:

• "Wonderful staff, lovely and clean restaurant."
• "Very clean and they were checking temps on entry."
• "The restaurant was very clean, comfortable and pleasant to be in."
• "The restaurant is well presented, clean, comfortable and inviting."

Cons:

• "Not sure if you can see it but in the picture attached was hairs on the table, looked like wet hair from their table cleaning cloth."
• "Of course couldn't use their cup it had black bits in it. See picture)."
• "Thick dust on the lamp shade over our table, needs a good clean as felt grubby."
• "The floor wasn't clean is was all the floor chips, Paper and floor were Sticky."