The Armytage Arms Reviews Summary

Category: Bar & grill

Address: Towngate, Brighouse, HD6 4HX, United Kingdom

Phone: +441484712882

Rating: 4.0
based on 162 reviews.

Food Quality and Variety

Pros:

  • "Delicious, big portions of food at seriously good value which not common these days."
  • "The food was good quality despite the awful atmosphere."
  • "Wow honestly we have visited this place a few times over the years and My oh my the food was just Devine."
  • "The food is good value. The food could be better - peas and chips didn’t seem freshly cooked."
  • "The food was very nice, although we did expect to have more than the two, basic, vegetables to accompany the meat."
  • "Really enjoyed the food. It was tasty and sizzling hot (just as I like it)."
  • "The food was excellent. Your staff are first class."
  • "Food, service, price, staff are all spot on, I can't think of anything you need to improve on."

Cons:

  • "The food was a little lacking quality this visit, steak was tough, the belly pork was more like rashers of bacon."
  • "Ordered the surf and turf. Suppose to be a sizzling dish and far from, undercooked onions and mushrooms."
  • "Food took ages.. least 45minutes to arrive even though the place was quiet...ordered the all day breakfast vegetarian version. .eggs were so over cooked they were inedible."
  • "The food turned up and it wasn't sizzling as advertised. Also had to wait far too long."
  • "The menu never changes its OK for the elderly who like to play bingo typical pub grub."
  • "Ordered a burger and some chicken pieces and chips, waiters 35 minutes for it to be served, when it came out we were surprised that we only got 3 chicken pieces for almost £4."
  • "Poor quality food, chef used stale unbuttered bread so hard that my elderly mother was unable to eat her grated cheese sandwich."
  • "Ordered mains and food came in good time and was really nice. Ordered three Deserts. First desert not available so opted for Latte - only to find out not available."

Service and Staff

Pros:

  • "Really friendly and helpful service, not the pretend friendly type, it's sincere."
  • "The staff are always friendly and happy to help. In general, the atmosphere is really good."
  • "The staff are very helpful and efficient. The food is good value."
  • "Staff are really lovely! Service was amazing and the manager was really accommodating."
  • "Service was fantastic. The young lad (sorry don’t know name - ginger hair with small beard) was brilliant."
  • "Never been disappointed when we eat at the Armytage Arms. The staff are always welcoming and friendly."
  • "Greeted at the door by a pleasant polite friendly lady staff member."
  • "Been to the Armytage Arms today for a meal. The staff were very pleasant and really made us welcome."

Cons:

  • "Better respect for your elderly customers. Staff member (male) attitude towards an elderly gentleman dining alone, telling him he can't make his food appear on his plate."
  • "Racist staff feels, I will not recommend this place, stay away from this place especially if you are an Asian."
  • "Your service is absolutely shocking two occasions now we have booked to come for food and both occasions been told we can’t have a table because we don’t have a booking."
  • "Shocking customer service by the manager on duty. Having ordered a chicken platter when it arrived it had cheese on the chicken breast."
  • "Got asked to leave as the assistant manager decided not to serve my 20 year grandson! Even his mum wasn’t allowed to get his drink!"
  • "Staff extremely rude.. ordered Chinese belly pork and bbq ribs and brought me totally wrong meal.. complained and they brought me the same meal that id returned smoothered in bbq sause."
  • "Wrong order sent to table. When we explained this to the waitress she shouted 'Well it has your table number!'"
  • "Rude and slow service. All 5 meals had something missing. When asking the miserable manchild if we get a refund he said 'Not up to me' and walked off."

Atmosphere and Cleanliness

Pros:

  • "The atmosphere is really good, reminiscent of a former era of 'local pubs'."
  • "The place was open n clean also relaxed feel a few workmen near the bar but it’s good to have that open feel as well."
  • "The restaurant/bar area was tastefully decorated with plenty of natural light, very comfortable seating and there was plenty of room between tables."
  • "From a Covid point of view it was excellent. Separate entry and exit points. Trace details captured at start. Queuing system at bar. Plenty of signage and tables kept apart."
  • "On arrival we were shown to out table. The area was clean and tidy."
  • "Very warm welcome on arrival on Saturday evening. Dog friendly also."
  • "Very clean, feel very safe eating and drinking in there."
  • "Nice & clean atmosphere just right. Food selection good, food served on hot plates & was a vast improvement from when we visited last time."

Cons:

  • "The food was good quality despite the awful atmosphere."
  • "But apart from that. Quite nice place to go for standard meal."
  • "We were a group of 5. Four adults and a child. Everything was just fabulous from beginning to end. A lovely friendly greeting. A smashing table position."
  • "Racist staff feels, I will not recommend this place, stay away from this place especially if you are an Asian."
  • "Good place. Shame the are using tables that are not stable and therefore you dont enjoy your meal as feels like you are at sea with the table moving side to side."
  • "The beer is ok that's about it really. Not a lot else works here. The service is terrible I waited nearly ten minutes just to get a drink at the bar."
  • "Staff member behind the bar was rude after we changed our mind because they didn't have any rice."
  • "If you don't like microved food avoid this place,mash tasted powdered,doombar pie was like trying to cut through stone,peas were hard and dry."

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