The Merebrook Reviews Summary

Category: Bar & grill

Address: Greenfields Ave, Bromborough, Wirral CH62 6DD, United Kingdom

Phone: +441513430967

Rating: 4.0
based on 145 reviews.

Food Quality

Pros:

  • "Delicious food and great service."
  • "The food and table service seems to have reached a higher level since the new kitchen manager has been in post, the presentation and the quality of the food is excellent."
  • "Food tasted fantastic always does beer on point to the staff are very polite and friendly and have great customer Knowledge and skills service is quick reccomed."
  • "The food however was served with a smile, cooked nice, tasted good."
  • "Food was good, ordered the mega mixed grill... well cooked and very tasty."
  • "The food is absolutely beautiful, my husband said his Fish and Chips was the best he has ever had!!"
  • "Food was delicious and cooked by chefs Jamie and Joe."

Cons:

  • "Basic food that was expensive for what it was."
  • "When we received our second and third choices the steaks were chewy and not how they had been asked for and everything else was dried out reheated mess."
  • "Ate here couple weeks ago, this may be a ‘cheap & cheerful’ type place but the meal I received was awful! After a long wait my ‘sizzling’!!! Steak came on a bed of raw onions floating in water, couldn’t cut the steak (4 of us tried!)"
  • "Food was not up to scratch Had the chicken and steak combo Chicken dry and rubbery and I took the steak home for the dogs."
  • "Rubbish must have a new chef.. Never seen or tasted a steak like it in my life.. Possibly the worst meal I've ever had."
  • "Service at bar very slow, only one person serving. Food was dreadful, belly pork and ribs were disgusting, chicken tikka platter was poor."
  • "Unfortunately on this visit the service was extremely slow... The food was dismal compared to the usual standard and made me very ill the next day."

Service

Pros:

  • "Had lunch with friends on Tuesday 19th November 2019 the food and drinks where very cheap, but the food was excellent value, and the staff were friendly and attentive."
  • "Lovely pub stopped in their for a quick one ended up having a meal which was absolutely spot on steak cooked to perfection. The staff were really nice and good service too."
  • "Upon arrival we were greeted by friendly bar staff who were helpful and very accommodating. Food arrived early and was got/tasty exactly what you'd expect."
  • "Nice little area to sit outside, would happily come again for another drink or two. The toilets were clean, and the atmosphere was friendly."
  • "Service and atmosphere 10/10."
  • "Parking was perfect and the staff were welcoming and the service was fantastic."
  • "Always have a lovely time in the merebrook the manager Nat always ensures we are having a good time."

Cons:

  • "Hard to get served between 4pm and 5pm staff go missing and why have the charity boxes gone that's awful but the service has been rubbish since Helen left."
  • "Can't believe ladies toilets have still not been fixed!!"
  • "The staff need to be taught how to serve a drink."
  • "Service at bar very slow, only one person serving."
  • "Lost a star because some of the staff go out of their way not to serve customers."
  • "Staff appear out of their depth."
  • "Sometimes a few minutes wait at the bar though because no one was there permanently."

Ambiance and Facilities

Pros:

  • "What a great local to have nearby, and right by the train station to boot."
  • "Very well organized for social distancing, if you're not doing it right you will be Told (but Very Nicely)."
  • "Nice to see the pub a family friendly one now and not drunks falling over."
  • "Family friendly pub. Great menu with lots of choice... great atmosphere what a lovely place we will be back!"
  • "Love the new refurb. Never had breakfast here before but went with a friend. Great cooked breakfast."
  • "Great customer service from Ellie, very friendly and FASTER WORKER, was lovely to be served by Ellie, also by Olivia, great smile and friendly staff and atmosphere."
  • "The merebrook is a fantastic pub. Gorgeous fresh food 🥘 a girl who served us our food her name was grace couldn’t do any more for us she was very friendly and helpful."

Cons:

  • "Pub is ok, but the parking is stupid. All parking signs are black so you don't see them."
  • "From a bustling pub in the 90's it's sad to see a pub that lacks any atmosphere."
  • "The place looks run down now."
  • "Plus the mens cubicles can be a bit grotty, need cleaning more often."
  • "The beer was cloudy."
  • "Still one person serving half a pub..nothing has changed after covid, wrong glasses for the beer,long wait and barman serving his faves over the queue."
  • "Decor is in need of modernization."

Value

Pros:

  • "The prices are good for the area, the portions generous and the quality excellent."
  • "This must be the cheapest place to drink on the Wirral!"
  • "Well kept building with colourful hanging baskets. Handy for the Merseyside rail station."
  • "Breakfasts are good value."
  • "The Sizzler Pubs App is easy to use in these Covid times."
  • "Food & Service Excellent. We had the house sharer which was absolutely to die for."
  • "The food was really good."

Cons:

  • "Only downer was that we couldn't do 'swaps' ...salad for chips."
  • "Food was good... used to come with a lamb chop but times are hard and portion size has been cut."
  • "The meal wasn't spectacular by any means, for one of the most expensive Items on their menu."
  • "Lunch was cheap but the £50 parking ticket was a bit of a kick in the teeth as I was a paying customer."
  • "The car parking charge is off-putting, although you do get it refunded with your 1st order."
  • "The parking procedure is pretty sad / shocking. We had to ask what to do and we've heard others having expensive problems through it!"
  • "Received an £85 fine a couple of weeks later for having parked in the pub carpark."

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