The Southfields Reviews Summary

Service

Pros:

• "Been coming here every week for a long time now and love the service, food and people that work here."
• "The staff are brilliant, very friendly and even under pressure serve with a smile."
• "Wonderful service from staff, always asking if everything's okay or if we need anything."
• "All the staff working were extremely attentive and couldn't do enough for us."
• "The bartender was very sweet, and the building is truly beautiful."
• "The staff are friendly and the service is good."
• "Staff where very helpful and friendly."

Cons:

• "Very very disappointed with this place went for wife's birthday only add too wait 2hrs for food this place as down hill will NOT BE COMING FOR FOOD AGAIN NEED TO SORT IT OUT EVEN THE MANAGER WALKED OUT WEN WE THERE SAY IT ALL."
• "Shame I can't give zero stars customer service was horrendous waitress walked off midway through order because we were 'going too fast' and the other one was a sour faced cow."
• "Took over an hour to be served."
• "Waited 55 mins before being told they had 'lost' our order."
• "Very bad customer service."
• "Miserable staff behind the bar. one girl running round on her own I assume understaffed."
• "The staff taking the orders seemed uninterested and quite dismissive to the poor food and service."

Atmosphere

Pros:

• "Just been in here for the opening night with a friend for food, drinks and dessert - everything was amazing!"
• "A great Bank Holiday Sunday afternoon & evening spent with great tribute acts performing at Live On The Lawn. Brilliant atmosphere."
• "Nice and quiet in the mornings where you can chill out over a nice strong creamy coffee and hot breakfast."
• "Must say though the staff was pleasant and the place is actually set in a lovely setting, lots of our door seating and ample space inside."
• "Great smells through the restaurant when the skillets come out, and even better atmosphere."
• "Lovely beer garden here! Tables have been painted and sorted, and a nice atmosphere."
• "Always an amazing experience at The Southfields."

Cons:

• "The moment we got inside, we were deafened by the sound of shouting, loud swearing, etc."
• "The whole atmosphere was totally chaotic and just wasn't somewhere you'd want to come for a nice meal."
• "Only one thing spoils this great venue. Children running around screaming."
• "Always very noisy and lots of kids and toddlers just running around and coming hiding under our table whilst we're trying to eat."
• "A bit noisy with kids, one little girl in particular was that noisy her parents had to stop using their phones momentarily to attend to her."
• "Had to leave because of one man's behaviour. He was shouting and screaming."
• "Atmosphere was busy but music was loud."

Food Quality

Pros:

• "The curry was all sauce and not much chicken the poppadoms where stale."
• "Decent pub food at reasonable prices."
• "Food was fresh, service was good."
• "The new pork belly is yummy."
• "Buttermilk chicken burger is great, but the sizzling steaks are the real show stealer on the menu."
• "Had a really good visit to this pub today, the food was so nice we had a steak that was cooked perfectly and some chicken skewers,"
• "The food was excellent, arrived hot and everyone was eating at the same time."

Cons:

• "The food was awful. Chips under cooked. Food was tasteless and presentation was poor."
• "Food was bland chicken under cooked and the sticky toffee pudding had a bacon taste"
• "The mega mix grill was awful im afraid, the chicken and gammon were cold and the onion rings."
• "Food looked good when came out...i had a mixed grill and all the meat except for the (sausages), were dry like they'd been sat on heat for ages."
• "When the food finally arrived it was of very poor quality and barely edible."
• "Ordered a salad with my meal and it was not fit for consumption."
• "The sausage and mash I ordered was disappointingly bland, lacking any discernible flavour."

Value for Money

Pros:

• "The prices are really good and it's definitely worth a visit."
• "Amazing value for money, especially with small children in the current cost of living crisis."
• "Will be back here again as it's highly recommended."
• "My husband and I always come here to the Southfields when we want a good meal that is reasonably priced!"
• "Was a great place to celebrate the kings coronation."
• "Definitely worth a visit 🌟"
• "The beer and pricing of the whole place is amazing."