Northampton Ear Clinic Reviews Summary

Professionalism and Expertise

Pros:

• "Jane was so kind and professional, she reassured him and explained exactly what she was going to do."
• "Jane is welcoming, knowledgeable, patient and attentive."
• "Fantastic experience. You really feel like you are meeting someone who cares and has your best interests at heart."
• "Jane is extremely professional - 1st class - I was having trouble with my hearing, and recommended I contact Jane to seek her help."
• "Jane comes highly recommended and so an appointment was booked! I'm not sure who was more surprised at the amount of embedded ear wax myself or Jane!"
• "Jane is a truly remarkable woman and if she can't fix your hearing difficulties she will explain clearly and calmly why."
• "Jane is a miracle!!! I was extremely scared of losing my rest of hearing (I am almost deaf) as my GP did not helped me and Jane helped me in 5 minutes."
• "Such a massive help .had problems with my ear for over a week, gp couldn't do anything but Jane was so helpful."

Cons:

• "The whole experience is quick, painful, and Jane always makes us laugh."
• "Despite being fully booked, Jane managed to fit me in, the Dome on my hearing aid had disappeared down my ear canal, I was in a panic."

Comfort and Reassurance

Pros:

• "Jane instantly put me at ease with her very friendly, reassuring manner."
• "Highly recommend! Amazing service and level of professionalism. Jane is extremely friendly and certainly an expert in the field."
• "Jane really put me at ease, with a clear explanation of the procedure, which was not in the least bit uncomfortable, unlike ear syringing that I have previously experienced."
• "I felt my ears were bunged up and thought microsuction would help. Jane took the time to explain (using diagrams) the potential issues."

Cons:

• "After being told by doctors at my local surgery it was an infection, or rather, they thought it was an infection, it was nothing more than a small grapes size of wax."

Results and Efficacy

Pros:

• "It was totally painless and quick and the results were instant!"
• "Having microsuction in both ear was well worth it and saved so much time and pain."
• "She showed me just how blocked my right ear was and, to my surprise, how much wax was in the other ear. She then proceeded to clear both ears - no hassle, no discomfort."
• "I had never had microsuction before so was slightly apprehensive but my right ear was totally blocked, so something had to be done! Jane instantly put me at ease."

Cons:

• "Had a blocked right ear and was recommended to Northampton Ear Clinic phoned them in the morning and Jane said I’m fully booked until August but if you come down I will fit you in in between patients."
• "I visited Jane at the Northampton Ear Clinic yesterday - she managed to fit us in at the last minute as my son’s ear was blocked for which I am extremely grateful."

Recommendations and Referrals

Pros:

• "Needless to say I completely recommend Jane for her professionalism and kindness and for looking after the both of us."
• "Highly recommended. Jane is a lovely, cheerful person and explained everything she has going to do."
• "Highly recommended. Jane managed to fit me in on the 19/01/23 after I was advised to give her a call from Bianca at Specsavers Northampton and I'm so glad she did fit me in on that day."
• "Highly recommend! Amazing service and level of professionalism."

Cons:

• "I can't recommend Jane highly enough. When I told her I was deaf in one ear she squeezed me in for an early appointment the next day."
• "Jane has been my hearing life-line. She has always been available to clear my blocked ears, especially my left ear."