The Rothley Court Reviews Summary

Staff and Service

Pros:

• "Receptionist was helpful and said we could bring our dogs in."
• "Booked for the wedding, staff very helpful!"
• "Kate worked with us to plan our wedding at Rothley Court in December... Kate and all of the Rothley Court staff did everything they could to help."
• "Every member of staff we met were welcoming and professional."
• "The staff are always so friendly and helpful."
• "Huge thanks to Ben at Rothley Court."
• "The staff were amazing, couldn't have been more helpful."

Cons:

• "When asked about room service we were told 'no' very straightforward and a little unpolite."
• "Staff… all kids running the show it’s seems, nice enough people but scruffy and in need of a wash."
• "It was a bit deserted at times if you wanted to find a member of staff."
• "The service was poor. No waiters to ask for more water."
• "Staff not wearing masks throughout evening."
• "Bar service was a bit slack."
• "Waiting staff were not friendly and didn't make us feel welcome."

Rooms and Accommodation

Pros:

• "The superior room was mediocre."
• "Room did NOT come with any refreshments but was nice and clean."
• "Visited for a wedding and stayed overnight. A great venue for those getting married."
• "Rooms are modern in the annex, or old English in the main building."
• "The rooms are spacious and comfortable."
• "Rooms are very clean and the bed is so comfy, best nights sleep I’ve had in a long time."
• "Our superior room was a good size."

Cons:

• "Stayed last night... the water was stone cold."
• "The window had a huge gap all the way around which made the room very cold."
• "The hotel itself as with all these old hotels is in need of a refurb. The rooms are looking a bit tired and dated."
• "The room had an awful smell, horrible decor and very old."
• "The rooms are a bit tired there was a hole in the floor and electrical tape around the towel heater."
• "Very disturbed sleep. Avoid room 33."
• "The room was in the annex... the bed was broken in the middle... the headboard would knock on the wall."

Food and Dining

Pros:

• "We had vegan pie which was lovely I then had the vegan Bakewell to finish OMG it was the most amazing, delicious, light and tasting pud I've tasted yet."
• "We were given free prosecco and had amazing food."
• "The food was amazing, I highly recommend the butternut squash risotto, a true delight to the tastebuds!"
• "Food was superb, excellently presented, hot and tasted spot on. All the party really enjoyed the meal and the drinks."
• "Delicious food and a good selection of drinks which were usual hotel prices (!)"
• "Food is very good."
• "Food absolutely spot on. Steak and ale pie is a must !!"

Cons:

• "Food was only warm and looked as if it had sat around waiting to be delivered."
• "Dinner was poor, chicken overcooked, roast potatoes very dry, carrots uncleaned, service slow."
• "Visited for breakfast only, the main issue was a lack of available staff."
• "The food we ate was below what you would expect for the price."
• "My food was lukewarm, in spite of a hot plate and basically tasteless."
• "Food was very poor, roast potatoes had been sitting around for hours."
• "Food was terrible and who uses frozen roast potatoes 🤦‍♂️"