The Inn at Woodhall Spa Reviews Summary

Staff

Pros:

• "Excellent staff, friendly and helpful."
• "Great staff who looked after us through out our stay."
• "Polite staff."
• "The staff are amazing."
• "Staff were polite helpful n friendly."
• "The staff very friendly and helpful."
• "Fantastic thanks to staff that made are stay even better."

Cons:

• "Young lady taking orders needs training in customer skills, practically threw the tea at us."
• "Incompetent and very unhelpful staff, offered a restaurant menu and then told to wait as they were at capacity."
• "Just had a lovely meal but the service was poor."
• "Customer service skills need to be better."
• "Very cold reception, unfriendly staff, dirty tables and a manager that doesn't care."
• "Staff are absolutely awful, apart from Megan (the lovely red head) she was excellent."
• "Dirty tables full of beer glasses. Staff unhelpful and need training."

Food

Pros:

• "The food was great, visited twice during our stay in Lincolnshire, good size portions, high quality and taste."
• "The meal was also fantastic."
• "Very good food,beer and a happy barman in family bar area."
• "All food was really tasty n nicely cooked."
• "Great food, fantastic value, lovely decor, friendly staff. The chips were the best I have ever tasted!"
• "Food choices in bar, a la carte and a carvery, so plenty choice."
• "The food is unbelievable."

Cons:

• "On Sunday they'd had a rush and been eaten out of food which was a surprise and restricted what we could have that night but this was apparently very abnormal."
• "Service was OK and the food was nice, but the mains are very 'pub grub' compared to the starters."
• "Food was only okay."
• "To have no deserts at all available when you are having meal there I find not very professional."
• "A very disappointing lunch at what used to be my favourite place to eat."
• "Food wasn't good enough to draw us back."
• "Part of the food was cold and the meat tough to cut and eat."

Ambience & Facilities

Pros:

• "There is ample on-site parking, and a lovely play area for children."
• "Venue was spotlessly clean and tidy and very big."
• "The inn - lovely building inside, well decorated and maintained, very clean, modern and spacious."
• "The outdoor play area for the children was brilliant."
• "Inside is well decorated, it's very clean and the music is not too loud."
• "The whole hotel and grounds, are spotless and kept to a high standard."
• "Great outside area to sit and lovely play park for little ones."

Cons:

• "Sadly the music was not classy. In fact it cheapened the whole atmosphere."
• "Lovely hotel but made the mistake of being here on a Friday night. Noisy from the drunk teenagers well into the early hours of the morning on the street outside."
• "Downside to the room we were in was the noise from the room above having creaking floorboards and its occupants who had checked in late were still banging about at 3.30 am."
• "Unfortunately, the Inn does not allow dogs inside so if it's not nice enough to sit outside, your pooch is out of luck."
• "I was going to drop a star for the shower curtain. Really? A shower curtain which clung to me throughout the shower, it would not take a lot to update this to a screen."
• "Only issue is the blinds in our bathroom didn't offer privacy so may have flashed the locals."
• "Apart from the wasps which really needs to be sorted."