Mint Dental Clinic Reviews Summary

Service Quality

Pros:

• "The friendly reception staff, the informative and welcoming dentists and hygienists have changed my dental treatment experiences for the better."
• "Dr Imran and Fran were very thorough with diagnosing and fixing my tooth problem."
• "Dr Patel is informative and professional, seem to top up on the latest procedures and invest in new instruments and machines all the time."

Cons:

• "I've been going to the clinic for years and had to reschedule an appointment but was told that there is an 8 month waiting list for a routine check up."

Staff Professionalism and Friendliness

Pros:

• "Dr Raj Patel and his team of professionals have turned this into an excellent Dental Practice."
• "All the staff are very friendly and the professionals always have time for a chat about your treatment and aftercare."

Cons:

• "This dentist told me I needed £1,600 of urgent work... It all felt very fishy."

Clinic Environment and Equipment

Pros:

• "The practice has expanded recently and as always its extremely clean, modern and high tech."
• "The clinic is a really lovely place to visit - it is extremely clean."

Cons:

Dental Treatments and Outcomes

Pros:

• "I recently had implants... Dr Koyi did a brilliant job and I am very very pleased with my new smile."
• "The results of my cosmetic bonding exceeded my expectations."

Cons:

• "Such a con, this dentist told me I needed £1,600 of urgent work... I need one filling."

Customer Service

Pros:

• "Maya at the front desk, and her colleagues, are very helpful and will take the time to explain and address any questions you have."
• "Dani does a fantastic job with the cleaning and would highly recommend this practice."

Cons:

• "Now issue I have is the first response should have been simple it’s sorry we’re not taking on NHS PATIENTS."

Pricing and Treatment Plans

Pros:

• "Exceptional dentist with very competitive/fair pricing for central London."
• "The dental care plans are focused on prevention rather than cure."

Cons:

• "It’s sorry we’re not taking on NHS PATIENTS... trying to make them feel bad into paying."

Professionalism and Treatment Quality

Pros:

• "My treatments so far have been very relaxing, stress free."
• "Whole process from the first appointment to X-rays then the actual procedure was quick and explanations were given for each step."

Cons:

• "I was told I had to have a lot of work done with little explanation."

Transparency and Communication

Pros:

• "Very transparent around costs and timelines for treatment."
• "Dr Patel and Dr Agarwal always communicate very clearly about proposed treatment plans and why they would recommend one course of treatment over another."

Cons:

• "I recommend one of the many other dentists in the area with virtually identical pricing."

Overall Experience and Recommendations

Pros:

• "We will miss them when we move out of London shortly! Best dentist I've had in the UK."
• "Highly recommend this dental clinic to my friends and relatives."

Cons:

• "I cannot stress enough on avoiding this clinic."

Financial Transparency and Pricing

Pros:

• "I will recommend Mint Dental Clinic, Elephanta for their financial transparency."

Cons:

• "They seem to want to take your money for unnecessary treatments."