The Queslett Reviews Summary

Service

Pros:

• "Sarah was fantastic and offered us personal and friendly table service."
• "Staff so busy but very friendly and good service."
• "Staff is friendly and welcoming."
• "The service was so good that I asked for the young lad's name as he was so polite and the service he gave to us was of a very high standard."
• "Staff are so helpful and efficient, and Friendly."
• "The bar staff were friendly and helpful."
• "Staff, blond young lady on the bar very friendly and smiling."

Cons:

• "I was extremely disappointed with the lack of professionalism one member of staff showed."
• "The staff were visibly fed up and embarrassed one even said that it was a complete shambles."
• "The only thing wrong was we were told to leave our table because it was reserved but the reserved notice was not on show and the lady was very abrupt."
• "There was a broken glass on the floor and when I asked a member of staff to get it up he said it was too hard as the carpet was sticky I asked him to try harder but he looked at me and walked off."
• "The customer service was left a lot to be desired, ended up cleaning a table ourselves."
• "The customer service is next to none and personally I feel that this place is racist as we are Asian."
• "The staff were unfortunately poor with the food! Which was a let down."

Atmosphere

Pros:

• "Nice relaxed atmosphere, good selection on the menu."
• "Comfortable ambience."
• "The atmosphere of the pub was nice."
• "Had the pleasure of visiting the 'Ques' a couple of times over the Christmas holiday - great food, great atmosphere, great service."
• "Nice atmosphere though and very clean."
• "Fantastic atmosphere in the pub and very friendly."
• "The atmosphere at the Queslett is always excellent and the staff are extremely friendly."

Cons:

• "The pub was full of very young people which didn't add a great atmosphere to the pub."
• "Younger, rowdy crowd drinking b4 going to watch football matches, less people eating with families, more TV screens."
• "This pub used to be a joy to go to when Ramone was running it but now it's far from it."
• "They have live music on the weekend can get loud and not everyone's taste."
• "Me and my friend went on a Saturday night. Really loud and very busy. Hardly find a table. We did find one but felt uncomfortable as it was by big parties."
• "Although there were drunken people determined to enter the premises without masks, the management handled the problem extremely well, and refused entry."
• "Only negative is that smokers stand outside front door like a blockade and have to ask to get out."

Food Quality

Pros:

• "The food was served hot, drinks were yummy."
• "Nice food, we had a decent Hunters chicken."
• "Food was very tasty and reasonably priced."
• "The food was excellent and so fresh and hot."
• "The food was hot and arrived super quick."
• "The three meals were excellent particularly the posh fish."
• "Food was excellent too."