Wildwood Reviews Summary

Food Quality

Pros:

• "Ordered the Pepperoni Pizza which I couldn't fault."
• "The food was fresh, HOT and tasty."
• "The food was also fantastic, all of our meals were served quickly."
• "Today was my first time there and I loved the chorizo spaghetti carbonara! Best pasta so far to date that I've eaten out!."
• "The chicken ceasar was freshly made and delicious; the pizza carne made with fresh dough and a range of Italian meats - it really makes a difference."
• "The food was excellent"
• "The food was lovely both times and served piping hot"

Cons:

• "Even though it wasn’t an expensive meal I didn’t rate it as good value."
• "Carbonara pasta is dry, usual pastas pre-cooked, inserted in the oven and dried!"
• "Food average, well over priced."
• "We had a seafood linguine which was very bland and without any hint of the white wine sauce that was meant to be part of it."
• "Order the lasagne it was quite poor very oily, not a lot of taste"
• "The salmon spaghetti I ordered was a hard lump of unseasoned pasta and double cream."
• "a poor imitation of Italian dishes"

Service

Pros:

• "the staff was really friendly"
• "staff were very attentive and fast"
• "The staff are really friendly and organised."
• "The customer service was excellent! We couldn't have asked for a better member of staff."
• "Staff happy, friendly and helpful."
• "Despite being busy, the service was efficient and unobtrusive."
• "Staff were very helpful and friendly too."

Cons:

• "Manager looked grumpy and did not engage at all."
• "Drinks arrived 15 mins after ordered even though there were plenty of staff hanging around chatting"
• "The service was sub par- we were in a party of around 12 people, assigned a waiter who got drinks confused."
• "it took a long time to get our bill"
• "The service was disappointingly slow and inattentive, resulting in cold food after a lengthy wait"
• "We then waited a long time to get someone's attention for some coffees to finish our meal."
• "the service was a bit slow"

Ambiance

Pros:

• "The ambiance is lovely, festive and relaxing."
• "It is a beautiful restaurant with a lovely family-like atmosphere."
• "AMAZING!!! On our 12th Anniversary, we had such a lovely time."
• "All in all a good place to go if you're looking for somewhere relaxed and comfortable."
• "The venue itself is very nice!"
• "The atmosphere was lovely, cosy and inviting"
• "The restaurant itself is so beautiful too, even down to the menus!"

Cons:

• "The music had been turned up to try and cover the noise but merely added to it."
• "It was so noisy that we could barely hear each other across the table, let alone our servers."
• "Only problem with atmosphere is hearing the staff’s conversations over the music"
• "That already put us off but actual cherry on the top was explicit music playing in the background! Absolutely unacceptable!"
• "No heating in restaurant wouldn't move us and as for the movie room it was like sitting in a freezer"
• "The whole place was empty, but we were not offered the more comfortable seats around."
• "The meal in the restaurant was constantly being interupted by flies."

Value

Pros:

• "Would I visit again... yes"
• "Excellent food at a reasonable price."
• "Quick, friendly service and reasonable price."
• "Food is reasonably priced & good."
• "The food is lovely and the portion sizes are great, cheaper as well considering what you get."
• "You get what you pay for."
• "The food is fantastic (really tasty and value for money)."

Cons:

• "Even though it wasn’t an expensive meal I didn’t rate it as good value."
• "Food average, well over priced."
• "For the price of lunch menu it is expensive compared to other restaurants in the area."
• "Cheap food overly priced and poorly presented."
• "Prices were way above that though, probably because of the location, which I would avoid next time round, as I don't find it reasonable in any way."
• "The portions are poor value for money."
• "Well over priced."

Management

Pros:

• "The staff are always friendly and welcoming."
• "The staff were great, friendly and efficient."
• "Staff are very friendly and helpful"

Cons:

• "Manager looked grumpy and did not engage at all."
• "we received no consultation especially from the manager who was around just chatting"
• "And the rude and unsympathetic manager told the poor server that 150+ would be coming out of her wages."
• "Asked to speak to manager at the end and was pointed to the manager who was sat with another employee enjoying what looked like their 3rd beer."
• "The manager seemed more engrossed in a meeting, presumably with a head office representative"
• "the manager would not substitute the starter and main"
• "Shame on this eldery officiant for not bringing my child vegetarian meal and blaming for not placing order in."