The Diamond Ring Company - Hatton Garden Jewellers Reviews Summary

Customer Service

Pros:

• "Michael was very helpful without being pushy at all."
• "Michael explained everything I needed to know when making a decision."
• "Michael provided an excellent service throughout the process. He understood our needs and provided very accurate renders."
• "Michael was incredibly helpful, professional and made me feel relaxed and at ease throughout the entire process."
• "Michael was patient and accommodating with us throughout the process of getting the ring, didn’t pressure us and helped to get the best value for money."
• "Michael is so friendly and puts you at ease straight away."
• "Michael was super at responding to any questions I had."

Cons:

• There are no negative comments regarding customer service in the provided reviews.

Product Quality

Pros:

• "The ring is stunning and exceeds expectation in aesthetics and quality, a future heirloom."
• "The custom rings he creates are to a very high standard."
• "The ring just leaves me speechless at every glance, it is simply perfect."
• "The ring is absolutely beautiful and we couldn't be happier with it!"
• "The rings are beautiful, unique and of extremely high quality."
• "The final quality of the ring is beyond incredible."
• "He crafted the perfect ring for my fiancée."

Cons:

• There are no negative comments regarding product quality in the provided reviews.

Value for Money

Pros:

• "I was able to find the get the exact ring my partner wanted with a bigger and better quality diamond which was under my budget."
• "The price was also amazing, I’m certain we wouldn’t be able to find this ring for this price anywhere else."
• "Michael was by far the best in value, customer service and design."
• "Prices cannot be beat and excellent customer service, always at hand to contact and ask for any updates or advice."
• "Over the moon with the quality and it was a very good price."
• "Priced amazingly for the service and quality you receive."
• "He asked what my budget was, and it came well under what I was prepared to pay for the same quality that other shops were offering."

Cons:

• There are no negative comments regarding value for money in the provided reviews.