Mkprodetail Reviews Summary

Professionalism and Customer Service

Pros:

• "A very friendly and professional service, highly recommended."
• "Very pleased with the result and the friendly professional service Darren & Rachel provide."
• "Professional and courteous at all times, they really do know their stuff."
• "Professional set up from start to finish and they clearly are passionate about what they do."
• "Darren, Rachel, and their family, are amazing at what they do."
• "Nothing was ever bothersome when it came to requirements."
• "Rachel was really helpful throughout the whole process."
• "I was extremely anxious as I had a bad experience with a different company but I needn’t have been worried at all."

Cons:

• "If your happy with having to reschedule, poor time keeping a mix bag on the customer service and no clear price list. Then theses are your people."

Quality of Work

Pros:

• "The car looks great. A very friendly and professional service, highly recommended."
• "My 13 year old bike came back looking better than new."
• "I went for the full detail and ceramic coat package and very happy with the results."
• "Just have to say what a great job the guys at Mkprodetail did on my Custom motorbike."
• "Firstly wasn’t sure how my car would look after having a mop and polish also paid for a special coating, one word WOW."
• "Excellent work, very friendly, the attention to detail is second to none."
• "The car had surface scratches that I thought would need body shop treatment, but Darren removed all of these, the man has serious skills!!"
• "Rachel was very bright and friendly, met me at the storage site on time and did an exceptional job."

Cons:

• "I needed to get my headlights professionally polished to remove a cloudy coat that had built up."
• "The service has came to the house on time with fully equipped mini van to do a job I wasn’t expected to have."
• "They rescheduled three time to come back and fix the problem. Still over all the job was good."
• "They were late, they cleaned my first car and seemed to do a good job but the seat wasn’t don’t correctly and they left marks."

Value and Pricing

Pros:

• "They provide a professional service and genuinely treat your car, no matter how humble, as if it is a premium model."
• "The ceramic coating was great value and is guaranteed for 5 years."
• "I tried other valeting and detailing companies but their prices were ridiculous in comparison to MKprodetail."
• "The photos speak for themselves. I couldn't be happier."

Cons:

• "When they did they told me it was £115 and that prices had gone up."
• "The customer service is hit and miss depending who you talk to."
• "Recently I asked them when they were available to come out and clean my S60 inside and out they took a few days to get back to me."
• "I only wanted the inside doing they came out again they were late but overall they did a good job."