Address: 1 E Circus St, Nottingham, NG1 5AF, United Kingdom
Phone: +441157043163
Rating: 4.8
based on 157 reviews.
Customer Service
Pros:
"What a fantastic company to work with especially my dealings with Joe."
"All the staff are well trained, professional and courteous, and dealing with them is always straight forward and easy."
"Chris Williams was exceptionally helpful and professional from our first meeting until when we moved out of a rented residential property in Nottingham."
"He is very professional and honourable, responds promptly to queries and always willing to problem solve."
"The team at Kingswood Residential took care of everything - they sourced new tenants within the space of a few days."
"Janine who showed us round was extremely friendly, professional and kept us well informed every step of the way."
"Joe was extremely helpful and always going above and beyond for us whenever we needed his help."
Cons:
"Keeps listings on sites for over a month after let agreed, absolute waste of time, and the people on the phone were extremely rude."
"First it was maintenance taking weeks to come to solve imperative issues, our balcony door was broken and jammed open over the spring months and it took a total of 3 weeks for them to repair it."
"They keep sending reminders for us to pay rent on a property we are no longer occupying."
"Throughout the process I had difficulties getting through via email and receiving feedback on my queries."
"Dodgy cowboy agents, if you see a property that is managed by these guys, RUN!"
"Genuinely horrible - I will never attempt to rent a property via this company again."
"The alarm system is rendered useless since we've not been set up."
Property Management
Pros:
"Very blessed and lucky to rent a flat managed by them."
"We have had a fantastic experience using Kingswood. The process of finding a tenant and renting our property out was seamless."
"They are very professional in the way they do business and always, have and expect very high standards in everything they do."
"All the maintenance jobs were smooth and quick."
"The service was excellent and we have new tenants in the property within a few weeks."
"Any issues that have arisen have always been dealt with promptly and efficiently."
"They clearly care about the tenants of the properties they are managing and ensure maintenance issues are resolved swiftly."
Cons:
"They have tried to take every penny that they can get from our deposit when the property was left in the condition it was given to us in."
"The Nest thermostat was still registered in someone else's name and the fire place was left in a mess of cables which added to the stresses of moving in."
Professionalism
Pros:
"They are an excellent competent, well led and motivated team."
"Adam provides a high quality and extremely professional service."
"I have mainly liaised with Chris & Adam at Kingswood. I have found both to be friendly, hard working, efficient, professional and provide excellent customer service."
"Every member of staff that I have dealt with has been very professional and honest."
"The clarity, transparency and professionalism has been fantastic."
"They were quick to respond to the few issues I had and always did so with the utmost professionalism."
"Overall very professional, knowledgeable and very quick to respond to any questions."
Cons:
"No cons mentioned related to professionalism."
Recommendations
Pros:
"Highly recommend!"
"Will definitely be recommending to anyone we know who may be in need of finding a rental property."
"Absolutely recommend them."
"I would recommend his services and would certainly return in the event I wished to move in the future."
"Would definitely recommend Kingswood to friends and family or to those who are seeking landlords who actually care about their tenants."
"I highly recommend Kingswood residential to any landlord or tenant thinking about working with them."
"Very impressed - would not hesitate in recommending Kingswood Residential to anyone looking for a first class property management company."