Address: 5 Pound Ln, Canterbury, CT2 8AA, United Kingdom
Phone: +441227479999
Rating: 4.6
based on 197 reviews.
Service
Pros:
"Service was tops and the food superb."
"Thank you for making our first meal as Mr and Mrs so special! Top service and food!"
"The waitress was very helpful. I didn't want the sauce that came with my chosen dish and they were helpful in offering alternatives."
"Our waitress was charming and so helpful."
"Staff very attentive and will definitely be returning."
"The service is wonderful and the staff very polite and helpful."
"The service was absolutely wonderful we had a lovely waiter called Elisa."
Cons:
"However portion sizes were incredibly small. After three courses, we all left feeling hungry!"
"It is cold everytime the door opens so ask for a table away from the entrance."
"Staff were friendly although not always the most attentive."
"The service (on a Monday night) was pretty slow."
"The informing us we had 10 minutes left on the table was delivered harshly without empathy."
"The restaurant was cold: having asked where the warmest place was, we moved near a heater but still spent the whole meal feeling cold."
"However service was a hit and miss. The waitress seemed uninterested and did not seem to know much about the menu."
Food Quality
Pros:
"The food was excellent- really, generous portions and really good value."
"The food, wow yes the food was spot on, a great selection and an extensive drinks list."
"All dishes enjoyed by our party were lovely, especially the scallops, ratatouille and the four ducks."
"The Belly Pork meal I had was absolutely amazing we all were totally satisfied, the food was just perfect."
"Food was amazing here! The mushroom risotto was one of the best I have tried, highly recommend."
"Delicious food, we had the basil chicken pizza which was up to our standards and the chips cooked in duck fat were absolutely amazing."
"The food exceeded expectations and was very tasty, especially the squid salad starter and the duck main."
Cons:
"The Rump Steak Burger was dreadful; tasteless grey stuff, could have been anything."
"The burger is almost excellent. The meat tasted of woodsmoke and the design was good. The problem was that it was very over seasoned to the point where it was killing the flavour."
"Overly salty food that isn't worth the price and portions are tiny."
"The seaweed base felt like eating shredded plastic."
"The flavour of the oil saturated the crust and overwhelmed the fish."
"The brisket was unfortunately dry and everything was just a little bit too salty."
"Unfortunately the udon noodles dish was too salty, it started off delicious but half way through we swapped dishes because the salt became too much."
Ambience
Pros:
"Ambience is nice. I like the open kitchen too."
"Romantic and cosy setting, great music."
"Lovely setting by the river."
"A few pots of lavender and a river next to you is all it takes to forget you're sitting in a car park."
"Lovely setting by the river complete with a flame lit bridge entrance and a great interior combining old and new."
"The atmosphere is perfect, the building is lovely."
"The restaurant has a nice vibe, the exposed bricks and wooden beams look great."
Cons:
"It's very small inside, but lighting and decor is nice."
"The UK needs American sized restaurants. Ours are pathetically tiny."
"I was really expecting more of a wow factor for the price point and the size of the portion."
"The decor inside is a little unusual and 'hipster' but don't let this put you off - this is a great restaurant in a good location."
"We had a table for two, not to our liking, we asked if we could be moved as we saw a table that would suit us better, only to be told no."
"The pizza crust was thin and under cooked though so it couldn't hold its toppings."
"The calamari as a starter were tiny and the dish itself was bland."
Value
Pros:
"We can confirm that the set menu (available until 18:30) is very good value."
"In terms of price I think we paid a fair price given the quality and service, it is not cheap but for a treat it's worth paying for."
"Very good value for money, highly recommend."
"Prices are competitive and the food was excellent."
"Great food and even greater value for money."
"25% discount for students as well!"
"The food here is amazing and excellent value for money."
Cons:
"The wine list is inexplicably expensive beyond the first couple of choices."
"It is quite expensive which is a downfall."
"Online and parking is just outside but really expensive at £4.20 for 2 hours."
"This is not a cheap restaurant. The food is worth it (authentic pizza, for example). The service less so, lacking personality or spark."
"A tad expensive £34 for a steak but the pizza £16.50 was delicious."
"We had a glass of wine each and while we paid more than £11 for each of them, it turns out the bottles retail for less than £20 in a wine store."
"For £10.95, really not worth it."
Staff
Pros:
"The waitress picked up on our conversation and when we had dessert our birthday lady had a candle in hers and a small liqueur beside it."
"Elisa surprised us with a candle stick in mum's Vanilla Cheesecake & Passion Fruit dessert which was quite warming."
"The staff are very friendly and the food was excellent."
"Loved the atmosphere of this restaurant staff very friendly and attentive."
"Staff extremely welcoming, attentive, atmosphere very relaxed."
"Waiting staff were very friendly and tentative despite how busy it was."
"Staff are friendly."
Cons:
"Lovely venue, however Christmas food did not live up to expectations."
"I don't understand the assumption that children when dining out will be disruptive."
"The poor waitress had to inform us that the manager had told her that they were overrun with reservations."
"Genuine good hospitality was lacking here."
"With an arrogant waitress trying to claim that it was a coincidence."
"The burger was meaty but very dry, I was not asked how I would like it cooked."
"However service was a hit and miss. The waitress seemed uninterested and did not seem to know much about the menu."