Address: Loaning Meadows, Berwick-upon-Tweed, TD15 1UQ, United Kingdom
Phone: +441289302200
Rating: 4.2
based on 172 reviews.
Customer Service
Pros:
"The ladies at the checkout are very helpful and will help you pack can't praise them enough."
"Shopping is great. Staff are very friendly and helpful."
"Really lovely and friendly staff who deserve praise for providing superb service."
"As always the staff friendly and helpful."
"Cheerful, friendly and helpful staff always."
"Find the staff friendly and helpful."
"Staff very friendly all round the store."
Cons:
"Shelves where a mess staff talking in middle of isles when they meant to be sorting shelves."
"Staff were friendly when you found them, the cafe in particular seemed very short staffed."
"Waited 45 minutes for a breakfast when we asked how much longer staff replied that man is bleeding complain about having to wait when we were told waiting time was ten min not always customer friendly when certain staff are on."
"Cafe assistant who suggests you sit at a different table and your food will (somehow) find it's way to you."
"Girl was rudest person I've ever met."
"The staff all looked like they did not want to be there."
"Poor staff, totally overworked with no help from management."
Store Layout & Accessibility
Pros:
"Medium sized supermarket with quite a good range of products."
"The store is very accessible for the disabled and there is plenty of dedicated car spaces for anyone with a blue badge."
"Great store with lots of parking spaces. Food prices are competitive and plenty of special offers."
"As always the store is clean and very well stocked."
"Typical supermarket to be honest. This one has always been well stocked, easy to park, tidy, pleasant and welcoming."
"Clean, modern store with a wide range of fresh fruit and veg."
"Good parking great wheelchair accessible."
Cons:
"The store had lots of very empty shelves."
"Terrible stock levels, has got to be one of the worst in the local area."
"One of worst Morrisons stores ever. Shelves are often empty, even early on."
"Selection later on in the evening, especially on fresh produce is lacking."
"The whole shop needs a makeover."
"Not enough self checkout machines."
"If you don't mind mad people with trolleys bashing your car and trying to force them through the narrow gaps between cars then I guess you can park here."
Food Quality & Cafe Experience
Pros:
"Handy stop off place just off the A1 north of Berwick to top up fuel without having to pay motorway prices and grab a bite to eat."
"Food in the cafe was lovely, but a little more attention could've been paid to cleaning the mugs and cutlery."
"The restaurant is also good, serving a nice range of breakfasts, lunches and dinners at reasonable prices."
"We had a meal in the restaurant it was very good, served by pleasent staff."
"Full English breakfast is currently half price, so fry and juice for two is under £9. Excellent value for money and decent quality."
"The breakfast was great value for money."
"All in all a fantastic place to shop definitely value for money."
Cons:
"However the men's w.c.was unavailable and the till wasn't working in the cafe."
"Should have noticed that the long queues just to self serve teas was a problem indicator."
"Cafe is dirty. Food all over the floor and tables not sanitised."
"It's barely warm, so overcooked you can't chew it and the gravy is so thin it looks and tastes like dirty dishwater."
"Cafe very slow has unfortunately gone down hill used to be a nice place to eat."
"Food awful and expensive for what you get."
"Cafe.. was the worst experience I've had."
Pricing & Value
Pros:
"Everything there is very cheap compared to other super markets."
"Good selection of groceries good prices."
"Like all Morrisons, fresh produce IS fresh the meat looks very nice and not too expensive."
Cons:
"Prices have shot up. My husband was charged for an extra item on his roll it was black pudding. Size of 10p and brick hard."
"Some of the stuff is a bit pricey but all the fresh produce is fresh meat is top quality."
"It’s also very expensive for the quality of food."