Theo's Reviews Summary

Service

Pros:

• "The service was nice. No issues."
• "Absolutely lovely staff, nice environment and fantastic pizza."
• "The waiter was so knowledgeable and thoughtful and really took care to ensure we were well of aware of what we needed to know."
• "Staff are friendly and nice and prices are super convenient."
• "Service is professional as to be invisible."
• "The staff are very friendly and welcoming if at times a little frantic with so many tables to serve."
• "The staff in the restaurant are always friendly and provide a fantastic service."
• "Service was friendly and quick. Pizza was very nice."

Cons:

• "When ordered the second glass, he poured left over from another bottle into the glass and mixed the bottle with other."
• "Only 3 stars for service because the wait staff are run off their feet and need more help!"
• "We were disappointed by the bar man though - we ordered a glass of wine which was poured fresh from the bottle."
• "The waiter didnt know where it was going and walked around the floor asking 'is this your order'."
• "2 different waitress came and ask to leave the table."
• "When I ordered ice cream just before 2100 and was asked to pay the bill as I ate it around 2055."
• "They had a huge party booked in (I’d say about half to 60% the restaurant was just one huge group) and they were unable to cope with the rush of orders."
• "The manager of this restaurant treated me badly in front of my 4 year old daughter because I didn't tip the waiter."

Food Quality

Pros:

• "The pizza's here are fantastic and so tasty."
• "Honestly the best gluten free pizza I've had in the UK."
• "Big pizza with awesome delicious big crust topped with lots of first quality ingredients."
• "I had the one with ricotta and nduja and it was great."
• "A seasonal menu that never disappoints, even if your favourite pizza or version of arancini might leave the list."
• "The arancini keeps finding new tastes to amaze, be it porccini or tomatoes, and the pizza fritta is simply delicious."
• "The crust itself has no taste value. The brick oven burn takes over everything on the pie."
• "The place was quite packed on a week day evening but we were seated after a short wait."

Cons:

• "The crust needed to be cooked longer without burning too many areas around the pie."
• "Arancini was not heated through and there was a cold spot when served."
• "The pizza was cold from sitting on the pass for too long."
• "The pizza didnt have enough toppings and to be honest, i was still hungry after etating it."
• "They ruined my birthday dinner completely. I had reserved a table for me and my friends 1 week before the dinner, and I had specifically asked for gluten free pizzas."
• "It was clear that the delivery guy (who had no bag to carry them in) must have tucked them under his arm or something, because all 3 pizzas had completely folded in on themselves in one corner of the box."
• "The pizza was soggy, inedible."
• "Ordered the anchovy one. Pizza arrived clearly not made to order as it had been sweating in the box for a good 20 minutes."