Chestnut Tree Reviews Summary

Category: Pub

Address: Axletree Way, Wednesbury, WS10 9QY, United Kingdom

Phone: +441215688574

Rating: 4.0
based on 552 reviews.

Ambiance

Pros:

  • "Such a lovely looking pub."
  • "what a lovely place for a family meal food was amazing .staff were all very friendly & helpful."
  • "Smiles very lovely atmosphere 😊."
  • "A hidden gem of a pub. Really nice carvery/food and atmosphere."
  • "Always a lovely welcome when entering."
  • "On arrival the pub was busy, with a nice relaxed atmosphere, filled with lots of families."
  • "The atmosphere is beautiful and warm."

Cons:

  • "Then to top it all a loud mouthed woman was sitting outside swearing and arguing. Nearby customers had to move tables!"
  • "It's a bit like a cattle market and it ruined the whole eating experience for us."
  • "The carparking is not very good for the disabled. A considerable walk from disabled parking to the front entrance."
  • "When arrived notice on front door saying sorry but we are closing at 7pm for staff training."
  • "It was rather busy with several birthday parties which unfortunately meant a lot of young children running around screaming."
  • "Dark and tired looking place, furniture is falling apart and dirty just like the guy who served meats at the carvery."
  • "Unfortunately, we had to wait over an hour for our food and most food items had ran out."

Service

Pros:

  • "The service was extremely good, the food was exemplary the atmosphere was friendly and the staff were exceptionally helpful."
  • "Staff were lovely and really catered for us."
  • "The worker Donna was lovely and she went out of her way to make sure we had the best experience."
  • "Very easy to book in the table for the same day."
  • "Sarah the Waitress who looked after us was very helpful and pleasant and couldn't do enough for us."
  • "The staff were so kind and helpful when it came to navigating the menu, the manager made sure all our needs were met and even went above and beyond."
  • "Excellent visit made more memorable by our waitress Isabel, she was absolutely fantastic, pleasant, friendly, well mannered and extremely professional, brilliant."

Cons:

  • "Booked a table for 4 people 18:30 arrived at 18:40 ordered food and waiting 25 minutes."
  • "Waited quite a while for the main, and disappointingly a very small portion that was undercooked."
  • "To wait 80 minutes for subpar food is unacceptable at best."
  • "Welcomed by a very moody member of staff."
  • "Service at the bar was slow with one young lad seemingly doing the overwhelming amount of the work there."
  • "We booked a table, on arriving we waited for someone to come to show us where our table was, I felt we were ignored."
  • "Told as we were just about to order more drinks and puddings that someone was having our table in 5 mins."

Food Quality

Pros:

  • "The food was amazing and reasonably priced."
  • "Food was superb 👌 carvery hubby had loved it and I had chicken tikka masala beautiful."
  • "The food was good but Isabel made our visit special."
  • "The food was lovely and good selection to choose from and really tasty."
  • "Both the turkey and beef were succulent and very tasty."
  • "We enjoyed a lovely carvery meal great atmosphere every staff member was friendly."
  • "The food was delicious couldn't fault it at all we had a lovely afternoon thank you everyone."

Cons:

  • "The food was vile had a starter of loaded fries which had nothing really in it."
  • "The roast potatoes were so hard you couldn't even cut them."
  • "This is the 2nd and last time I have a carvery here. Small bits of meat dry and tough, roast potatoes again last few from lunch rock hard."
  • "The cakes in the cabinet are just for show, they don't actually have them."
  • "Unfortunately the meat was very dry, the Yorkshire puddings were equally dry and tough and the vegetables were disappointing."
  • "The Hunters chicken was disgusting, with rubber cheese slice on the top."
  • "The most vile carvery I've ever experienced.. after tasting a bite of the rubbery yorky pud, chewy gammon, packet mash potatoes and dried peas & Carrots."

Value for Money

Pros:

  • "The food was amazing and reasonably priced."
  • "Amazing food both ordering and carvery, at a reasonable price."
  • "We had 30% voucher, so as we hadn't been for a while decided to try. We weren't disappointed."
  • "Really quick service, with food being brought out before I had the chance to blink! Impressive portion sizes for a great price- not one complaint I have towards the food."
  • "The food was piping hot and a very good selection, excellent flavours and plenty of it."
  • "Lovely friendly staff and a reasonable priced menu."
  • "Great staff, food and atmosphere."

Cons:

  • "To wait 80 minutes for subpar food is unacceptable at best - then add in the fact the 3 meals (and 3 soft drinks) cost just over £30 makes this place one to steer well clear of at all costs! Avoid!"
  • "Prices and cake policy left a bad taste."
  • "It's at least a 700% markup on a slice of that size."
  • "He was then charged £9.50 for 2 small bottles of Desperado."
  • "£1.50 for 3 onion rings that didn't seem beer battered (and I only received 2) is a bit extortionate."
  • "Drinks a tab bit pricey."
  • "Now charging an eyewatering £3.65 for a pint of pop."

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