Sakonis Reviews Summary

Food Quality

Pros:

• "The varieties of food at the buffet is very good and it’s cheap on Tuesday and Wednesday."
• "The Indian street food starters, the main course dishes as well as the sweets were yummy and fresh."
• "The food was tasted amazing and was full of flavour."
• "Everything was lovely. I loved the starters and the options of various lighter and heavier dishes."
• "Naan and Daal Makhani was nice."
• "SAKONIS SPECIAL FALUDA OOHH MY GOD ONE OF MY FAVOURITE."
• "The best items in this were: Crispy bhajia, Bhel, Dai wada, Dhokla, Chilli Tofu, Pizza and Sri kand."

Cons:

• "The buffet lacks variety and food looked old."
• "Most buffet items are bland and not tasty."
• "The food is disgusting!"
• "Had the buffet which was cold, bland, stale and probably been there about a week."
• "Food was cold at the buffet, found cutlery under the tables and chairs along with pieces-chunks of food."
• "The chilly paneer was very bad, it had lots of pieces of chilli and no good taste."
• "Food was prepared without any spices."

Service

Pros:

• "Always our go to restaurant. Lovely food as always and also have a buffet service with a large variety of food which we always enjoy."
• "The waitresses, they are all welcoming and friendly."
• "The staff are very helpful and polite."
• "Staff are polite and keep the place spotless."
• "Excellent customer service by Nishant and Parth."
• "Service was excellent as they catered to a member of the group that had dietary requirements."
• "Staff and manager are all very friendly, always welcoming us with a friendly smile."

Cons:

• "Visited this restaurant after a long time. Very poor service, didn't even provide water."
• "FOOD GOING OFF, TERRIBLE ATTITUDE FROM STAFF WHEN REPORTED AND NO RESPONSIBILITY TAKEN."
• "The staff all were in distress as they could not handle the situation well."
• "Very rude staff."
• "Staff needs training they are rude treat you very badly."
• "Service from waiters was also not great, they didn't look like they cared about anything."
• "The service was absolutely atrocious."

Price

Pros:

• "The lunch time buffet cost just £10.49 which is a bargain considering chilli paneer alone costs this price from the main menu."
• "The buffet is well priced on a tuesday and wednesday and you can eat as much as you want."
• "Really good value for money the buffet the food is just right not too spicy staff are polite and keep the place spotless."
• "All in all, good value for money at London restaurant rates!"
• "Good buffet choice and price was running on offer."
• "Adult £9.99 on a Sunday - all you can eat."
• "The Weekday dinner buffet on a Tuesday, priced at just £10.99 per person."

Cons:

• "The advertisement put on the road side glass said £12 BUT They charged £14."
• "Morning afternoon buffet is expensive in addition no drinks are included hence per person afternoon and evening dinner become very expensive."
• "Prices are also very high."
• "They charged us £13.99 for the buffet which is scandalous."
• "Paid £39.95 for two buffets and two teas."
• "Charged two 10 year olds who had 1 plate of food and some ice-cream adult price, £17 is a rip off honestly."
• "We had the buffet as it was quoted online for £9.99 which we considered reasonable however when paying they charged £15."

Cleanliness & Hygiene

Pros:

• "The cleanliness has also improved in 2022, and saw new tables."
• "Staff are polite and keep the place spotless."
• "Wonderful soft scoop ice cream too lovely crispy bhajia and paneer."

Cons:

• "Dirty toilets with poo stains all over rim."
• "Toilets very unclean."
• "Apalled by lack of soap in gents toilets...shows a lot about their concern about personal hygiene and carefulness about corona."
• "Hygiene levels are poor."
• "Whilst eating, we saw a rat scurrying around in and out of the gaps at the bottom of the food counters."
• "Lastly the toilets were absolutely filthy."
• "Food was cold at the buffet, found cutlery under the tables and chairs along with pieces-chunks of food."

Ambience & Decor

Pros:

• "Booths look nice and were comfortable and cosy."
• "Ambience: Quiet on weekdays."
• "Enjoyable experience, felt like I was taken back to Gujarat India."

Cons:

• "This place needs a refurbishment."
• "The restaurant is mismatch of seating tables and chairs. Not clean and service poor."
• "They have recently changed the decor and the crimson walls and poorly fitted booths are off putting."
• "The atmosphere was disgusting."
• "The restaurant chairs were old, tatty and like they have been there a 100 years."
• "The seats were cheap, dirty and moved about."